Care Coordinator

Our Company

Rehab Without Walls Neuro Rehabilitation

Are you a licensed professional with a 4‑year degree looking for a meaningful role supporting patients with neurological conditions?

We’re looking for a Care Coordinator to join our team — where flexibility, impact, and autonomy come first.

• Flexible hours – part‑time or full‑time, schedule tailored to your life
• Hybrid work – work from home and on‑site as it fits your schedule
• Make a difference – support patients navigating complex care after neuro diagnoses
• Perfect for unique schedules – ideal for parents, caregivers, or anyone seeking nontraditional hours

• Professional licensure (CTRS, PT, OT, SLP, RN, LPN, LCSW, LPC, etc.)
• 4‑year degree
• Passion for helping patients thrive

• Obtains patient records and prescriptions
• Assures patient pre‑admission paperwork is complete
• Coordinates “PRN” staffing and employee schedules, as needed
• Supports the front office team, backs up phone, front desk coverage, verifies insurance and schedules
• Monitors patient equipment requests, coordinating with vendors, therapists, and patients to assure completion
• Maintains patient care database by entering new information & updating
• Monitors cancellations, makes follow‑up calls and sends letters
• Promotes and hosts support groups and special events (develops flyers, promotes on web page and social media, decides topics and content, coordinates speakers)
• Maintains website (bios, news stories, patient stories, newsletters, announcements)
• Reconciles credit card batch sheets daily
• Orders supplies for clinic
• Collects weekly and monthly statistical information and assists director in preparing corporate reports
• Maintains and develops referral source relationships and corresponds with physicians/referral sources
• Maintains study information and actively recruits participants
• Contributes to team effort by accomplishing related tasks as needed
• Other duties as assigned

• High School Diploma or GED
• A minimum of two years administrative office experience, preferably in a medical setting
• Basic knowledge of medical terminology and insurance verification process
• Advanced computer software (Microsoft Office) and data entry skills
• Excellent organizational, customer service, and oral/written communication skills

Rehab Without Walls, an affiliate of Bright Spring Health Services, is a revolutionary neurorehabilitation program that moves individuals outside the walls of institutional settings and into their natural home and community environment through a continuum of care. It is designed to significantly help people who have primarily experienced a brain injury, spinal cord injury, or stroke/CVA through accident or illness regain functional capabilities.

By providing care in the home, community, workplace, or school, Rehab Without Walls promotes greater health through the recovery process, all with industry‑leading outcomes that dramatically improve functional skills and independence for patients.

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