Patient Coordinator

Part-Time (10 hrs/ week) | Fully Remote | $17/hour

Are you someone who loves helping others, thrives in a supportive team, and wants to be part of something meaningful?

As the first point of contact for new clients, you’ll play a vital role in changing lives. When we receive calls, most are experiencing discouragement, despair, and hopelessness. You’ll offer a warm welcome, guiding those potential clients toward the care they need, and ensuring their first impression of therapy is filled with hope, sensitivity, compassion, and professionalism.

Paradigm Therapy is growing, and we’re excited to welcome a new Client Care Coordinator to our team! In addition to client care, this role includes using your creativity in light marketing and outreach to help expand access to our impactful services.

At Paradigm Therapy, we’re more than a workplace — we’re a mission-driven team that genuinely values the people behind the work.

When you join us, you can expect:

• A fully remote position with flexibility and autonomy
• Paid Time Off to rest and recharge
• Meaningful work that directly impacts clients’ lives
• A supportive work environment where your contributions are seen and valued
• The opportunity to grow with an expanding practice
• A supportive, collaborative team culture
• The ability to build skills in operations, client experience, and light marketing
• A healthy, professional environment that prioritizes both excellence and encouragement

You’ll gain hands‑on experience in a growing mental health practice with real opportunity to expand your responsibilities over time. We care deeply about the work we do — and about the people who help us do it.

You’ll be a key part of our front‑end operations — making sure clients feel supported and our scheduling systems run smoothly. Here’s a look at the kinds of things you’ll enjoy doing:

• Answering phone calls and emails quickly to conduct warm, welcoming intake conversations
• Matching clients with the right therapist based on their needs and availability
• Scheduling appointments by coordinating calendars for multiple providers with care and efficiency
• Accurately entering and managing client information within our EHR system (Simple Practice)
• Using your creativity for light marketing tasks such as social media support, community outreach, and referral tracking
• Helping the team stay informed by tracking intake metrics and conversion rates

• A friendly, outgoing, and professional personality
• Strong written and verbal communication skills
• Detail‑oriented with strong organizational and technology skills
• Ability to multitask and manage priorities with a calm, steady attitude
• Compassionate and confident when speaking with clients

Bonus points if you have 3–5 years of administrative experience or experience in a mental health or healthcare setting using an EHR system (like Simple Practice or Therapy Notes).

• Part‑Time
• Fully Remote
• $17/hour; 10 hours/week

If you’re looking for meaningful work, a positive remote team culture, and an opportunity to grow alongside a practice that values excellence and heart, we would love to connect with you.

Please submit your application along with a brief cover letter explaining why you would be a strong fit for a therapy practice environment.

If you have any questions about the position, please send an email to admi

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