Director of Operations Skilled Nursing Facilities & Hospitals; Chicagoland, IL

If you are an experienced SNF or Rehabilitation Hospital professional, administrator or provider who is ready to grow and work remotely managing provider and client relations and operations in Chicagoland territory, this role is for you! Medrina has been voted one of the fastest growing companies and 92% of our employees feel we are a Great Place to Work!

The Director of Operations will be a part of our national team of operations leaders managing a specified region and participate in the development, planning, and operations for a multi-physician practice to fulfill programmatic directions and goals as well as traveling to conduct Provider introductions, customer relationship building meetings, and training. This role interfaces directly with our clinical providers ensuring smooth on-boarding credentialing, training, and implementation into Skilled Nursing Facilities and other healthcare settings.

The Director of Operations manages each individual account to ensure success for all parties as well as collaborating with the client building’s administrative teams to ensure consistent, efficient, and compliant operational performance. This is a remote role working from home with frequent travel/driving locally to oversee operations, meet facility leaders, and conduct provider onboarding and training. The Director of Operations reports to the Senior Director of Operations

This is a full-time role operating remotely during standard business hours Monday - Friday (from your home office remotely) with monthly or as-needed travel required.

This is not a flexible schedule opportunity. The candidate must reside in Chicagoland, Illinois.

Annual salary starting $90,000and commensurate with experience (see requirements below) as well as eligible for an annual performance bonus of up to 10%.We offer robust benefits package including 15 days of vacation, 7 paid holidays, and 5 sick days annually. Group benefits, which begin day one, include numerous health/dental/vision plans, employer-paid life insurance, 401(k) with a company match and more.

• In collaboration with Business Development, clinical leadership and other teams, implements existing operations processes, workflows, best practices and protocols for the new client buildings.
• Oversees the operational integration of various and/or new programs into Skilled Nursing Facilities (SNFs) and other healthcare settings.
• Coordinates administrative functions and assists in planning and supporting the program development as well as monitors programs and assists in developing strategies for adaptation to market changes.
• Assists in data collection for preparation of reporting related to and forecasting.
• Ensures efficient and compliant operational performance of the department and programs. Strives to streamline operations and effectively apply new concepts and techniques for positive outcomes. Identifies and implements technology to improve operations.
• Collaborates and has consistent communication with multiple departments within the organization.
• Participates in monitoring and evaluating a program’s inception and performance and routinely monitors performance for volumes, referrals, and trends.
• Establishes and maintains a working relationship with physician staff with respect to their compliance and performance related to billing, coding, and regulatory agency standards.
• Assists in initiatives that will develop relationships with ACO/MCOs in needed markets under the direction of the Vice President of Clinical Operations and Chief Medical Officer.
• Assists in implementing new programs, protocols, and methods to track quality metrics and will make adjustments as needed.
• Other responsibilities as assigned.

• Establishes and maintains a strong working relationship with key personnel in partnering Skilled Nursing Facilities to ensure program growth and ensure the program is making positive impact on the Skilled Nursing Facility.
• Serves as the point of contact between SNFs, healthcare facilities, and medical providers to ensure smooth implementation of company programs.
• Serves as a point of…