Care Coordinator, Experienced; IKC

Posting Date: 03/05/2026

64112, Madison Ave, Kansas City, Missouri, United States of America

It takes a village to care for our patients, and as a Care Coordinator (CC), you'll be at the forefront of healthcare innovation. This is not your standard scheduling role; you will be a key player in a specialized program where Nurse Practitioners (NPs) serve as independent, “primary care-lite” providers for complex CKD and ESKD patients.

We are looking for a candidate who is excited about care redesign and thrives in an evolving environment. If you have a passion for nephrology, dialysis, or the future of primary care, you belong in our Village.

• Role Type: 100% Remote.
• Time Zone:
  Must be based in or operate within the Central Time Zone to align with the Lincoln, NE and Des Moines, IA markets.
• Schedule:
  
  Full-Time, Monday-Friday. Daily start time between 7:00-8:00 AM.
• Home Office Requirements:
  Quiet, private space with high-speed internet.

• You will be the primary scheduler and administrative partner for our NPs, ensuring the patient journey from intake to completion of the visit.
• Strategic Scheduling:
  Own the scheduling process for NP patient panels, balancing complex schedules, facilitating outreach, and optimizing NP time.
• Care Coordination:
  Assist patients through the continuum of care and identified care pathways under NP guidance.
• Communication Hub:
  Act as primary liaison between patients, the NP, and partner nephrology office, managing inbound/outbound communications.
• Innovation Partner:
  Participate in workflow optimization, refine processes, and improve patient experience.
• Documentation & Compliance:
  Maintain accurate, real-time documentation in the EMR to ensure care teams have necessary information.
• Resource Navigation:
  Identify and coordinate resources, referrals, and appointments with the broader care team.

• High School Diploma or GED required.
• 2+ years of experience in a professional office or clinical environment.
• Tech-Savvy:
  Proficiency in Microsoft Office (Excel, Outlook) and experience with Electronic Medical Records (EMR).
• Innovator Mindset:
  Excited about care redesign, comfortable with ambiguity and growth.
• Excellent Communication:
  Communicate with clarity, empathy, and professionalism with patients, providers, and office staff.
• Autonomous & Collaborative:
  Self-starter who works well remotely, and values being a visible, communicative member of a small, agile team.
• Discretion:
  Ability to handle confidential patient information with highest integrity.

• Passion for the Mission:
  Genuine interest in nephrology, dialysis, or primary care; excited about improving health outcomes for CKD and ESKD patients.
• Clinical Office
  
  Experience:
  
  1-3 years in a medical office, particularly in scheduling, referrals, or care management.
• Clinical Exposure: CNA, MA, or similar clinical background is a major plus.

• Make a direct impact on the lives of patients with complex chronic conditions.
• Be part of a mission-driven, collaborative care team.
• Flexible hybrid schedule with opportunity for professional growth.

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits:
  Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
• Support for you and your family:
  Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more.
• Professional development programs:
  Variety of programs including on-demand virtual leadership and development courses through DaVita's online training platform Star Learning.

The Wage Range for the role is $21.50 – $27.50 per hour. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for…