Senior Analyst, Health Coach Wellness _ Remote

The Health Coach telephonically outreaches our Medicare population to improve medication adherence and/or HEDIS diabetes and blood pressure control, providing education and addressing any barriers to adherence by utilizing the member's benefits. This may include outreach to pharmacies and prescribers. The Health Coach utilizes a collaborative process of assessment, planning, implementation, and coordination to engage, educate, and promote/influence members in decisions related to achieving and maintaining optimal health status.

Assessment of Members:  Through motivational interviewing and the use of various tools, uses healthcare knowledge and experience of health risk behaviors to conduct evaluation of member's health status for either HEDIS health screening/control or Medication Adherence. Utilizes influencing/motivational interviewing skills to ensure member engagement and discern health needs based on key questions and conversation to promote behavior changes to achieve optimum level of health Utilizing interviewing and active listening skills, provides coaching, information and support to empower the member to make ongoing independent healthy healthcare choices.

- 3-5 years practice experience-- Renal, Diabetes, Hypertension, Primary Care/Geriatric, Oncology
- Managed Care and Medicare experience5 years practice experience-- Renal, Diabetes, Hypertension, Primary Care/Geriatric, Oncology Managed Care and Medicare experience

Previous telephonic coaching, education or case management experience

Excellent computer skills including MS Office applications   skills Effective communications, organizational, and interpersonal skills, Bilingual a plus
- Demonstrated ability to communicate, problem solve, and work  effectively with people, use good judgment in challenging situations

Experience in facilitating client positive behavioral change Background in motivational interviewing, active listening skills.
** Education
* * Associates Degree or equivalent experience
* ** Affordable medical plan options,
** a
** 401(k) plan** (including matching company contributions), and an
** employee stock purchase plan**.
* ** No-cost programs for all colleagues
** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
* ** Benefit solutions that address the different needs and preferences of our colleagues
** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
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