Human Services Analyst Supervisor

Are you a detail-oriented leader with a talent for complex problem-solving? The Department of Human Services is looking for a Human Services Analyst Supervisor to join our Division of Operations and Communications. If you are ready to take the next step in your career and possess excellent organizational and communication skills, we want to hear from you. In this role, you will oversee a dedicated team within the Office of Medical Assistance Programs, tackling fresh challenges and driving impactful results.

Do not wait—apply today and become a vital asset to our mission-driven organization!

As a Human Services Analyst Supervisor, you will lead a team responsible for the planning, policy, and management of Medical Assistance programs. Your role will involve overseeing service coverage, provider requirements, and payment policies while facilitating key advisory committee and stakeholder meetings. You will serve as a primary coordinator between federal officials, managed care organizations, and advocates to ensure program requirements are met and that state and federal legislation is accurately analyzed and implemented.

Additionally, you will determine the need for automated data systems and collaborate with staff to design and launch necessary technical enhancements. As a supervisor, you will manage the daily operations of your unit by setting clear objectives, prioritizing tasks, and ensuring all work is completed accurately and on time. You will also be responsible for the professional development of your team, including overseeing training and evaluating job performance to ensure high-quality results.

Interested in learning more? Additional details regarding this position can be found in the position description.

• Full-time employment, 37.5 hours per week
• Work hours are 8:30 AM to 5:00 PM, Monday – Friday, with a 60‑minute lunch.
• Telework: You may have the opportunity to work from home (telework) part‑time up to 3 days per week. In order to telework, you must have a securely configured high‑speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.
  
  Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non‑negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

• One year as a Human Services Analyst (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Two years of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs; and a bachelor’s degree; or
• An equivalent combination of experience and training that includes one year of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the residency guidelines.
• You must be able to perform essential job functions.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to…