Registrar - Behavioral Health Registrations Night

Position: Registrar - Behavioral Health Registrations - FT - Night
Position Status:

Full time

Shift: Third Shift (Nights – Less than 12 hours per shift) (United States of America)
Hours per week:40

Job Information Exemption Status:
Non-Exempt

A Brief Overview Registration staff graciously greet all patients and visitors to Stormont Vail. Provides a positive image to customers by creating a friendly atmosphere and placing a high priority on meeting customer needs in a courteous manner. Receives and checks patients in as they arrive for their appointment; collects demographics and insurance information from patient; schedules patient appointments; answers telephone and receives messages for physicians and staff;

receives co-payment for services when applicable. Initiates the admission process and receives payment for services.

Education Qualifications High School Diploma / GED Required Experience Qualifications1 year Experience in customer service. Required Experience in an office setting. Preferred Billing or payment processing experience.

Preferred Experience typing or using a computer. Preferred

Skills and Abilities

Knowledge of patient rights and laws relative to those rights, such as HIPAAIdentifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Knowledge of organizational structure, workflow, and operating procedures.

Able to learn and understand basic medical terminology used in the department.

What you will do Receives patients, physicians, and employees to the department. Collects all necessary demographics, information and documentation to accurately process the individual.

Schedules appointments, tests, procedures or lab work for the department.

Answers department phone, answers questions or transfers the caller as appropriate. Is able to answer basic questions about the department's functioning.

Assists with department administrative or clerical processes. Assists with department communication as needed. Maintains accurate records in department systems.

Receives and processes payments for services.

Assists with insurance processing and authorization.

Assists with on-boarding new staff into the department.

Communicates to department personnel to ensure staff are aware of necessary events or information.

Assists in the billing process.

Receives and distributes mail/packages.

Conducts reports as requested.

Required for All Jobs Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Performs other duties as assigned

Patient Facing Options Position is Patient Facing Remote Work Guidelines Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.

Stable access to electricity and a minimum of 25mb upload and internet speed.

Dedicate full attention to the job duties and communication with others during working hours.

Adhere to break and attendance schedules agreed upon with supervisor.

Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.

Remote Work Capability On-Site;
No Remote Scope No  Supervisory Responsibility No Budget Responsibility No Budget Responsibility Physical Demands Balancing:
Occasionally 1-3 Hours Carrying:
Occasionally 1-3 Hours Climbing (Stairs):
Rarely less than 1 hour Crawling:
Rarely less than 1 hour Crouching:
Rarely less than 1 hour

Eye/Hand/Foot Coordination:
Frequently 3-5 Hours Feeling:
Rarely less than 1 hour Grasping (Fine Motor):
Frequently 3-5 Hours Grasping (Gross Hand):
Occasionally 1-3 Hours Handling:
Occasionally 1-3 Hours Hearing:
Occasionally 1-3 Hours Kneeling:
Rarely less than 1 hour Lifting:
Occasionally 1-3 Hours up to 25 lbs Operate Foot Controls:
Rarely less than 1 hour Pulling:
Occasionally 1-3 Hours up to 25 lbs Pushing:
Occasionally 1-3 Hours up to 25 lbs Reaching (Forward):
Occasionally 1-3 Hours up to 25 lbs Reaching (Overhead):
Occasionally 1-3 Hours up to 25 lbs Repetitive Motions:
Frequently 3-5 Hours Sitting:
Frequently 3-5 Hours Standing:
Occasionally 1-3 Hours Stooping:
Rarely less than 1 hour Talking:
Occasionally 1-3 Hours Walking:
Occasionally 1-3 Hours Physical Demand Comments:

Pulling, pushing, sitting…