PFS Systems Specialist - Client, Remote

Patient Financial Services Systems Specialist – Client (Remote)

Compensation: $20.00 - $27.00 an hour

The PFS Systems Specialist – Client is responsible for creating and maintaining client billing processes as required by Patient Financial Services (PFS) to ensure functional needs are achieved. Client billing support includes reviewing and researching client bill set up requests, as well as maintaining billing schedules. The specialist also supports PFS by acting as primary point of contact with ancillary vendors related to client billing and may provide representation related to internal billing/operational/IT initiatives.

• Provide technical assistance and support for incoming inquiries and issues related to client billing, following established processes.
• Research and resolve PFS client bill issues, focusing on root causes and reduction.
• Configure new prices and other business rules.
• Maintain PFS application support table configurations related to client billing.
• Perform analysis on system software configuration to optimize and improve the processing system.
• Recommend system enhancements and new features.
• Assist with user acceptance testing and facilitate billing end‑user testing of application releases to verify adherence to requirements.
• Escalate unresolved inquiries to the next level support in a timely manner.
• Work productively and efficiently to achieve company and departmental goals.
• Other duties as assigned.

• Associate’s degree preferred.
• Knowledge of CPT codes, medical terminology, insurance plans, and ICD‑10 codes.
• Ability to adapt to a fast‑paced, dynamic environment.
• Experience with healthcare PFS Application configurations; XIFIN software.
• 1–2+ years of experience in analytic, technical, and reporting with health care data.
• 2+ years of experience in a clinical laboratory preferred, especially genetic billing.
• 2+ years of experience in all aspects of the billing revenue cycle preferred.

Medical, dental, vision, FSA, paid sick leave, and generous paid time off (PTO) program.

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Ambry Genetics is an Equal Opportunity Employer and maintains a drug‑free work environment. The company believes in second‑chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with local laws such as Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, marital status, or protected veteran status, and will not be discriminated against based on disability, protected medical condition, genetic information, or other protected characteristics. If you have a disability or special need that requires accommodation, contact  Ambry does not accept unsolicited resumes from recruiters, outside agencies, or firms without an executed contract in place.