Pharmacy Care Technician - Work From Home; Monroeville, PA

Overview

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

CVS Health/Specialty has an exciting opportunity for you as a work from home Pharmacy Care Technician in Pennsylvania. In order to qualify for this job opening, you must live within 75 miles of the CVS Specialty site: 105 Mall Blvd., Monroeville, PA 15146.

In this role, you will assist in accurately reading, interpreting and entering prescriptions into the computer system including calculation of doses and assignment of directions and accepting proper insurance payment in a timely fashion. Pharmacy Care Technicians are responsible for routing incomplete or unclear prescriptions to the prescriber for clarification and must also be able to enter incomplete prescription information once clarification has been obtained.

They assist with inbound phone calls; interact with customers and cross‑functional teams to answer questions, solve problems, provide education, and maintain the company's reputation for high‑quality service. This includes new patient enrollment, verification of insurance coverage, benefit investigations and processing of medication orders for both new and existing patients. The position requires a working knowledge of insurance, health‑care, reimbursement‑related requirements for dispensing, processing of new referrals, and providing customer education, and routine assessment and problem identification with appropriate escalation to a pharmacist.

The role requires independent and self‑directed performance.

The shift and schedule for this role is 11:00 am–7:30 pm local time, Monday through Friday. Starting pay for this role is $20.00 /hr.

• Must live within 75 miles of Monroeville, Pennsylvania
• Six months experience in a pharmacy technician role
• Six months work experience with Windows‑based applications like Windows, Microsoft Office, internet navigation, and email applications
• Six months computer keyboarding skills and aptitude
• Active Valid Pharmacy Technician License or Pharmacy Technician Trainee License by the State of PA
• You must have a direct/hardwired internet connection to a modem/router within 7 feet of your computer and a minimum download speed of 25 mbps download and 3 mbps upload. WiFi and satellite are not permitted. A secure and private home workspace free from distractions is required.

• Prefer three months experience handling and resolving customer needs over the phone
• Prefer healthcare work experience and familiarity with benefits, insurance, prescriptions
• Prefer Medical billing, coding, and other medical assisting roles
• Prefer customer service experience in an office environment

• High School Diploma or equivalent work experience.

Full time

The typical pay range for this role is $17.00 – $28.46 per hour. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

• Apply online.
• Take your time while completing our Virtual Job Tryout (VJT).

This job does not have an Final date to receive applications, as CVS Health accepts applications on an ongoing basis.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.