Remote Epic Revenue Cycle Systems Analyst - HB​/PB

Overview

We are seeking an experienced Epic Revenue Cycle Systems Analyst to serve as a subject matter expert supporting and optimizing Epic Hospital Billing (HB), Professional Billing (PB), and Claims workflows. This role acts as a key liaison between Revenue Cycle operations and IT, ensuring alignment between system functionality, operational goals, and regulatory requirements. This is an excellent opportunity for someone who thrives in a collaborative, fast‑paced healthcare environment and enjoys driving continuous improvement across the revenue cycle.

• Provide advanced functional support and configuration guidance for Epic HB, PB, and Claims applications.
• Serve as the primary liaison between Revenue Cycle teams and IT for system issues, enhancements, and initiatives.
• Troubleshoot and resolve complex issues across billing, claims processing, and payment workflows.
• Support professional billing workflows including charge capture, claim edit resolution, and reimbursement optimization.
• Lead and support performance improvement initiatives (clean claims rate, DNFB reduction, denial prevention).
• Ensure compliance with payer rules, Medicare/Medicaid, and commercial billing regulations.
• Analyze current workflows and align Epic functionality with industry best practices.
• Develop reporting insights using Epic tools (Clarity, Cogito, Caboodle).
• Facilitate stakeholder meetings, workflow reviews, and end‑user training sessions.
• Participate in system upgrades, go‑lives, and ongoing optimization initiatives.

• 5+ years experience in an Epic Systems Analyst role.
• One of the following Epic certifications:
  • Epic Resolute Hospital Billing (HB)
  • Epic Resolute Professional Billing (PB)
• Strong knowledge of end‑to‑end healthcare revenue cycle operations.
• Experience supporting billing, claims, and reimbursement workflows.
• Proven experience troubleshooting complex system and workflow issues.
• Familiarity with payer regulations and compliance requirements.

• Experience with provider‑based billing and reimbursement workflows.
• Experience in Revenue Cycle optimization (denials, DNFB, reimbursement improvements).
• Data analytics experience (SQL, Power BI, Tableau).
• Hands‑on experience with Epic reporting tools (Clarity, Cogito, Caboodle).
• Experience working in Community Connect environments.
• Strong business analysis and workflow optimization capabilities.
• Excellent communication, stakeholder engagement, and consultative skills.
• Ability to manage multiple priorities and complex initiatives.

• Competitive benefits package including medical and dental coverage.
• Eligibility for monthly and annual bonus programs (once permanent in PFS).
• Supportive, people‑first culture with a strong sense of community.
• Friendly, collaborative team environment with approachable leadership.
• Opportunities to participate in community events and initiatives.

• Fully remote role with occasional onsite requirements for meetings or go‑lives.
• Highly collaborative environment partnering with Revenue Integrity, HIM, Patient Access, Patient Financial Services (PFS), and Compliance teams.
• Fast‑paced, project‑driven healthcare setting.

Join a mission‑driven organization where your expertise directly impacts financial performance, operational efficiency, and patient experience. You'll work alongside a collaborative team while helping to shape and optimize critical revenue cycle systems.

• Type: Contract to Hire
• Location: Raleigh, NC (
  
  Note:
  
  While listed as remote, onsite requirements exist)
• Schedule: Monday‑Friday (7:00 AM - 5:00 PM)

• Pay Range: $40.00 - $53.00/hr.
• Benefits: Medical, dental & vision, 401(k), Life Insurance, Short/Long‑term disability, HSA, Transportation benefits, EAP, and PTO/Leave.

This position is anticipated to close on Jun 26, 2026.