Pharmacy Care Technician - Work From Home; Monroeville, PA

Position Summary

Pharmacy Care Technician (work-from-home) in Pennsylvania. Must reside within 75 miles of the CVS Specialty site at 105 Mall Blvd., Monroeville, PA 15146.

• Accurately read, interpret, and enter prescriptions into the computer system, including calculation of doses and assignment of directions.
• Ensure proper insurance payment in a timely fashion.
• Route incomplete or unclear prescriptions to the prescriber for clarification and enter prescription information once clarified.
• Handle inbound phone calls, answer questions, solve problems, provide education, and maintain high‑quality service.
• Perform new patient enrollment, verify insurance coverage, and process benefit investigations and medication orders.
• Identify routine assessment issues and appropriately escalates to a pharmacist.
• Work independently and maintain self‑directed performance.

• Residency within 75 miles of Monroeville, PA.
• Minimum six months of experience in a pharmacy technician role.
• Minimum six months of experience with Windows-based applications, Microsoft Office, Internet navigation, and email applications.
• Minimum six months of computer keyboarding skills and aptitude.
• Active, valid Pharmacy Technician License or Pharmacy Technician Trainee License by the State of PA.
• Direct/hardwired Internet connection with a modem/router within seven feet of the computer and a minimum download speed of 25
  
  Mbps download and 3
  
  Mbps upload (Wi‑Fi and satellite not permitted).
• Secure and private home workspace free from distractions.

• Three months of experience handling and resolving customer needs over the phone.
• Healthcare work experience and familiarity with benefits, insurance, and prescriptions.
• Experience in medical billing, coding, or other medical assisting roles.
• Customer service experience in an office environment.

Typical pay range: $17.00 – $28.46 per hour, depending on experience, education, and geography. Full‑time, 40-hour week with potential overtime during peak periods.

Eligible for a comprehensive benefits package, including medical, dental, vision, paid time off, retirement savings options, and wellness programs.

Mon‑Fri, 11:00am – 7:30pm local time.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.