Director, Ambulatory Clinical Operations

Job Description – Director, Ambulatory Clinical Operations (260002AU)

• Provide administrative oversight and support for patient care/clinical support related activities at all clinic locations that have been assigned.
• Lead the preparation and submission of operational budget recommendations for facility-level function for approval; revise as appropriate. Review, modify, and approve budget recommendations of assigned modalities, programs or sections as part of operational budget preparation. Monitor assigned budget(s), respond to variances, and adhere to budget and productivity guidelines.
• Ensure competence of assigned team members and compliance with regulatory requirements, organizational policy, and performance requirements.
• Build and foster collaborative relationships with other departments/service-lines within the organization to stay informed and abreast of new initiatives, products, and services; identify opportunities to support organizational initiatives, quality, efficiency, effectiveness and world‑class service excellence.
• Oversee key projects, processes and performance reports, data and analysis; forecast requirements, analyze variances and initiate corrective actions.
• Develop and implement ongoing quality and operational process improvements through the demonstration of quantifiable clinical and/or operational outcomes, safety management and operational efficiency.
• Create updates and maintain operational metrics and analytics reporting process including the communication of such metrics and analytics.
• Confere with director to review achievements and discuss required changes in goals or objectives resulting from current status and conditions.
• Responsible for patient experience strategy, initiatives, and escalations through operational metrics and identified priorities while ensuring patient flow is supported and proper utilization of all clinic space.
• Update job knowledge by participating in educational opportunities; reviewing professional publications; establishing personal networks; benchmarking state‑of‑the‑art practices; and participating in professional societies.
• Demonstrate competence in Leadership functions, abilities, and skills:
  Planning, Organizing, Directing, Staffing, Coordinating, Reporting, Budgeting and the ability to lead effectively in a Matrix Organization.
• Demonstrate ability to solve problems, influence people, adapt approaches, and deliver results. Serve as a liaison between Directors, Physicians, and Staff regarding any clinical and operational challenges.
• Support operational initiatives around department and entity growth including, but not limited to, conducting and submitting a proforma tied to operational initiatives, identifying quotes from vendors and identifying supplies needed for all SOC requests.
• Respond to daily operational challenges by understanding issues through rounding, huddles and team member concerns that are brought forward to ensure resolution and support for team members.
• Perform other job duties as assigned.

• Bachelor's degree in healthcare administration, business, nursing or related field.
• Ten (10) years progressive experience in a healthcare setting with at least four (4) of those years in lead, supervisor, and leadership roles.

Tampa

Transplant 409 Bayshore Blvd. 4th Floor, Tampa 33606

Eligible for Remote Work:
On Site

Ambulatory

Full‑time

Scheduled Days:
Monday, Tuesday, Wednesday, Thursday