Pharmacy Technician - Specialty Pharmacy

Job Summary

Specialty Pharmacy Services supports a growing range of patient populations, including Transplant, Hepatitis, Multiple Sclerosis, Rheumatology, Oncology, and many other disease states. Our team is committed to guiding patients throughout their entire treatment journey by providing comprehensive support ranging from timely financial counseling and clinical education to reliable mail-order medication delivery.

• Answer incoming and outgoing communications to/from patients, arranging timely shipment and delivery of medications.
• Act as liaison between prescribers, insurance PBMs, and outside pharmacies.
• Work closely with clinical, medication access, and distribution teams to ensure timely patient care.
• Type and adjudicate prescriptions.
• Investigate and resolve Third-Party Rejections.
• Document all patient interactions in appropriate systems and databases.
• Prepare non-sterile compound medications.
• Filling patient prescriptions
• Organize and store filled prescription medications utilizing Smart-Shelf storage.
• Manually package medications for shipment.
• Assist in stocking and storage of inventory.
• Maintain and replenish automated filling PODS.
• Spend most of a shift standing or walking, often walking >5 miles. Staff are regularly required to lift, push, or pull boxes or carts weighing >20 pounds
• Other duties as assigned.

Ability to perform a wide range of physical activity: lifting, pulling, bending, manual dexterity movements. Ability to follow oral and written instructions, prioritize with accuracy and dependability:
Fluency in reading, writing and speaking English.

• Graduation from high school or an equivalent combination of education and experience.
• Current licensure that meets the State of Michigan Pharmacy Technician licensing requirements. This includes: A temporary pharmacy technician license (valid for 1 year and is non-renewable) or a full pharmacy technician license upon hire, or a full pharmacy technician license before the temporary license expires.
• Proficient communication, computer and basic mathematic skills.
• This position requires primary source verification.

• Completion of a Pharmacy technician training program.
• Basic algebra.
• Proficient computer skills. (Epic/MiChart, WAM, Jabber/Finesse, Microsoft Suite).
• Experience in adjudicating and preparing non-sterile compounds.

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings
• Generous PTO program
• Complimentary access to continuing education (CE) credits
• Reimbursement for Membership in the Southeast Michigan Society of Health System Pharmacists (SMSHP)

The State of Michigan Department of Licensing and Regulatory Affairs (LARA) requires all Pharmacy Technicians to be licensed. The new regulations allow for a one-time temporary license for up to 1 year, during which time a technician must successfully complete requirements to become certified and meet all other State of Michigan requirements for a Full Pharmacy Technician License. UMHS Pharmacy Department provides coaching and additional information to support technicians to become certified and licensed.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment.

This is a day shift position Monday through Friday with hours from 8:00 am to 5:00 pm. Closed weekends and holidays. Subject to change based on business needs.

This position is located at Joy Rd Service Center.

This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP).

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Although the Posting End Date may indicate otherwise, this job may be filled and closed any time after a posting duration of seven calendar days.

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.