Evening On-Calll Specalist - Internal

Evening On-Call Specialist

Full-Time | Hourly & $2.00/hr Shift Premium

Locations:
Horizon Pharmacy | Pricings Pharmacy | Kalamazoo LTC Pharmacy

Kalamazoo LTC Pharmacy is seeking experienced Licensed Pharmacy Technicians to join our team as Evening Specialists. This role supports pharmacy operations during evening hours and serves as the primary backup for Permanent On-Call Specialists across Horizon, Pricings, and KLTC.

The Evening Specialist is responsible for supporting daily pharmacy workflow during evening hours through order entry, prescription processing, provider communication, and issue resolution. This position ensures continuity of care during high-volume evening operations and provides backup coverage for the Permanent On-Call Specialists when needed.

• Accurately enter prescriptions, refills, MAPS, and patient information into pharmacy software
• Manage incoming orders and prioritize urgent requests
• Communicate with providers, facilities, and pharmacy staff to clarify orders
• Contact provider offices for refill authorizations
• Maintain accurate documentation of all orders and communications
• Resolve medication-related issues and workflow discrepancies
• Support evening pharmacy operations and end-of-day workflow
• Communicate urgent issues to pharmacists and team members
• Provide backup coverage for Permanent On-Call Specialists as needed
• Assist with after-hours coverage when assigned
• Ensure compliance with pharmacy regulations and company policies
• Perform additional duties as assigned

• Active State of Michigan Pharmacy Technician license required
• Minimum 1 year experience on the Order Entry team or 2 years employment with Horizon Pharmacy, Pricings Pharmacy, or Kalamazoo LTC Pharmacy
• Must be in good standing with attendance, performance, and reliability expectations

• Full-time position
• Monday–Friday, 11:30 a.m. – 8:00 p.m.
• Regular hourly rate
• $2.00 per hour shift premium (entire shift)
• Primary backup for Permanent On-Call Specialist coverage needs

Eligible for future at-home (remote) work transition once productivity monitoring software is approved and implemented. Remote eligibility will be determined based on performance, workflow needs, and operational approval.

This role is ideal for experienced team members who are reliable, detail-oriented, and able to support a fast-paced pharmacy environment while serving as a key backup resource for after-hours operations.