CIRC - Resident Services Coordinator; Lynnwood, WA

Location: Home Office Remote WA 98004

We have an incredible opportunity for a Resident Services Coordinator to join our amazing team! This is a great way to grow your career and help our incredible residents find resources, support, and community engagement opportunities!
This role pays $22 to $26 per hour DOE and supports the Destinations Senior Affordable Community in Lynnwood, Washington.

• Provide outreach, education, connection, and navigation of resources, and support community engagement for residents living independently in Senior or Family housing.
• Create collaborative relationships with residents, property managers, and community providers to support independent living.
• Develop and grow a network of contacts with service providers and agencies for resident referrals.
• Identify needs of and educate residents on available services, help them to navigate and assist in applying for resources.
• Work in conjunction with the housing manager(s) to empower residents to age in place and remain as independent and self-reliant as possible.
• Utilize agency database for timely tracking of Resident Engagements (i.e., progress notes, care plans, referrals made, follow-up dates).

• Bachelors’ degree in social work, public health, or human services, or the equivalent combination of education and experience.
• An approachable friendly demeanor and a sensitivity to various interpersonal styles.
• Direct experience providing services to low-income households, seniors, and/or adults with disabilities, including the provision of information and referral services preferably in a housing setting.
• Direct experience in navigating local/county/state systems (DSHS, Medicare/Medicaid, mental health, etc.) and community resources with positive outcomes.
• Proven experience in service management including organizing, problem-solving and advocating.
• Ability to multitask, fulfill multiple projects with minimal supervision.
• Comfort with working independently while a part of a larger team.
• Proficiency with MS Office suite (Word, Outlook, Teams).
• Exceptional written, oral and presentation skills
• Valid Driver’s License and reliable transportation.