Meditech Expanse Operational SME

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Meditech Expanse Operational SME with Work from Home you can be a part of an organization that is devoted to giving back!

The Parallon PBG HIS Operational SME will be responsible for maintaining Parallon standards during HIS installations and upgrades that impact Parallon PTAC processes including identifying opportunities for standardization, productivity enhancements, and cost reduction. The position requires a strong knowledge of hospital operations and a general understanding and appreciation of HITECH regulations, and the Meaningful Use requirements. This position also requires a comprehensive understanding of access workflows as well as hospital & revenue cycle information technology.

They are also responsible for monitoring performance to identify best practices and working with the facility and SSC to implement these across operations, when applicable. This individual will function as a liaison between BPG Corporate, the impacted service centers, IT&S Product Development, and facility based PTAC personnel regarding issues that arise in the respective areas. All field communications are coordinated with Parallon BPG PTAC leadership prior to implementation.

Serving in this capacity, this individual must demonstrate strong commitment to stakeholder relationships by taking ownership of issues and facilitating effective outcomes in a timely manner. They must have an extensive background in day-to-day operations, AR systems, regulatory requirements, Parallon company policies and procedures and managing professional resources. This individual will also be responsible for working hand in hand with Corporate PTAC and their counterparts responsible for developing the future strategy and prioritization of projects.

This role requires moderate to heavy travel.

• Work with Parallon BPG Corporate leadership, SSC Leadership during system installations and upgrades related to scheduling and registration processes to ensure that SSC operations are efficient and cost effective

• Communicate project status to Parallon BPG and SSC leadership

• Drive decision making for application and service specific decisions pertaining to process, implementation, and design while working in collaboration with all appropriate stakeholders

• Participate in various testing cycles (functional, unit, integrated, parallel, end-to-end, regression testing and user acceptance testing)

• Collaborate with the Education Team in the design and development of role-based training programs to support the workflows to be implemented

• Evaluate end-users on proper use of the application and support end-users onsite during go-live events

• Monitor performance indicators to identify areas of risk and opportunity, provide support to facility and SSC throughout system transition

• Develop best practice documentation and implementation plans

• Contribute to development and maintenance of PTAC processes and align with SSC business and budget requirements, including process design and standardization

• Actively communicate with division, facility and corporate stakeholders in managing system installations and upgrades

• Create, administer and maintain management reports reflecting accuracy and timeliness of PTAC processes

• Contribute to training and education materials for use in facility and SSC training

• Plan, coordinate and hold meetings with key stakeholders to ensure optimal performance across all key PTAC interfacing processes throughout the implementation/upgrade

• B.S. in Business Administration or equivalent work experience.

• 5+ years of experience in financial, operational and system processes related to A/R Management.

• Scheduling, and/or registration experience required

Work from Home, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services

• Wellbeing support, including free counseling and referral services

• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence

• Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling

• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and…