Medical Assistant​/Phlebotomist

Company:
Oak Street Health

Title:
Medical Assistant/Phlebotomist

Location:
Various

Oak Street Health takes a team-based approach to providing outstanding patient care. Care teams are responsible for delivering excellent, high-touch, primary care and coordinating patient care throughout the healthcare delivery system. Medical Assistants/Phlebotomists are an important part of our Care Teams. High levels of flexibility, attention to detail, and problem solving are required. You will be expected to build relationships with Oak Street Health members.

You will greet and room patients, assist in assessing health conditions, including performing routine diagnostic testing during appointments.

• Ensures efficient patient flow by rooming patients in a timely manner and assisting the provider with staying on schedule.
• Delivers an exceptional patient experience, and helps patients prepare for their provider visit.
• Obtains vital signs, chief complaint and reviews medications.
• Delivers patient screenings per protocols.
• Orders supplies and stocks exam rooms.
• Conducts routine quality control checks, including infection control measures, equipment QA, and checks for expired medication and supplies.
• Ensures exam rooms are clean, safe, and ready for patient visits.
• Under direction of an RN, provider and/or protocol, provides telephonic support to patients.
• Assists providers, RNs or social workers with home-based support for high-risk members, as necessary.
• Under direction of an RN or Provider, offers MA appropriate visits, such as administering vaccinations and performing procedures, including but not limited to ABI, spirometry, EKGs, etc.
• Performs waived laboratory testing.
• Schedules diagnostic testing.
• Applies or assists with application of durable medical equipment.
• Supports care team with obtaining medical records, and ensuring records are scanned into the EMR per protocols.
• Participates in care team meetings to discuss patient care and clinic operations.
• Other duties as assigned.

• CPR Certification required.
• Medical Assistant certification or registration.
• 3‑5 years in a Medical Assistant role preferred.
• EMR experience required.
• 2 or more years of experience working with geriatric patients.
• Phlebotomy Technician Certification preferred.
• Strong communication skills and customer service orientation.
• Demonstrates problem‑solving skills, accountability, and a flexible, positive attitude.
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary).
• US work authorization.
• Someone who embodies being "Oaky".

• Radiating positive energy.
• Assuming good intentions.
• Creating an unmatched patient experience.
• Driving clinical excellence.
• Taking ownership and delivering results.
• Being scrappy.

• Collaborative and energetic culture.
• Fast‑paced and innovative environment.
• Competitive benefits including paid vacation and sick time, generous 401(k) match with immediate vesting, and health benefits.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. Benefits include medical, dental, and vision coverage; paid time off; retirement savings options; wellness programs; and other resources, based on eligibility.

The typical pay range for this role is $18.50 – $35.29 per hour. This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above.

40 hours per week.

Full time.

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to  Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.