Healthcare CSR; Remote Completion

Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico.

At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!

We are looking for individuals passionate about healthcare and supporting patients. If you are empathetic, patient focused, and enjoy interacting with patients, patient representatives, providers, pharmacies and more, this may be the position for you. The role is remote, work from home.

• Perform outbound calls to enroll or reauthorize individuals into the food box program.
• Have a passion for helping members make decisions that enhance their healthcare experience.
• Make a difference in someone’s life.

• Safety
  • Choose a consistent work area/office.
  • Make your area physically safe.
  • Stay organized.
  • Personalize your desk!
• Security
  • Privacy matters.
  • Keep it quiet - remember we are dealing with patients.
  • Protect your computer.
• Support
  • Communicate.
  • We coach and focus on your performance.
  • Quality matters.
• Success
  • Get ready for work!
  • Prepare yourself mentally.
  • Use your resources.
  • On your break, get outside once in a while.

• High School Diploma or GED required.
• Strong computer experience (data entry, screen navigation, keyboarding).
• Experience with Microsoft Outlook (email) and Word.
• Excellent customer service skills.
• Ability to adhere to daily schedules and duties.
• Excellent oral and written communication skills.
• Excellent demonstration of caring and compassion.
• Able to provide 2 monitors at least 22 inch with HDMI and Display ports.
• Able to travel to New York City for 1 day to attend a four-hour training (travel is company-arranged and covered; candidates must be able to travel by air).

The wage for the Healthcare CSR role is $15 per hour.

In addition, we offer a comprehensive benefits package including health, dental, and vision insurance; a 401(k) plan with company match; paid time off and holidays; flexible spending accounts; employee wellness programs; and career development opportunities.

Note:

Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.

Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.