Medical Technician; Relief​/On-Call

Overview

Metro’s Oregon Convention Center Department is seeking Medical Technicians to support event safety and guests at the Oregon Convention Center and other venues. The role is 24/7, working alongside nurses, paramedics, and EMTs to provide urgent and emergency care, assess injuries, coordinate with Fire/EMS, and offer customer service to the public.

• Respond to medical emergencies and provide medical assistance to injured or sick persons on facility premises.
• Monitor and communicate with ALS EMTs concerning chief complaint and transfer care effectively.
• Assess non-emergency injuries and illnesses; provide first aid and medical intervention.
• Determine the severity of illness or injury and initiate emergency response as required.
• Maintain first aid and medical supplies, inventory, and equipment; process replenishment requests.
• Ensure medical equipment is functional, clean, and sanitized.
• Properly dispose of biohazard materials.
• Provide information to injured or sick persons regarding urgent clinics, hospitals, or emergency rooms.
• Complete reports and documentation within expected standards.
• Perform work according to established protocols, policies, and procedures of the department.
• Provide excellent customer service to attendees and employees when not responding to an emergency.
• Dispense over-the-counter medications upon request.
• Perform additional tasks as needed to support department success.

• Dependable, trustworthy, professional, and honest.
• Ability to provide outstanding customer service and interact respectfully with the public.
• Ability to establish and maintain professional relationships with co‑workers inside and outside of Public Safety.
• Knowledge of or passion for event safety.
• Skills in administering First Aid, CPR, AED, crowd control, and emergency services coordination.
• Clear written documentation of incidents.
• Clear verbal debriefing of incidents to managers and first responders.
• Ability to learn purpose‑built computer programs.
• Ability to read and follow building floor plans, policies, procedures, and protocols.
• Ability to provide professional, well articulated feedback to managers and co‑workers.
• Ability to remain calm and professional in emergency situations.
• Ability to run 1/3 of a mile over varied terrain during emergency incidents.
• Availability for dayshift, swing shift, late shifts (until ~0300), weekends, holidays, and urgent requests.

The position involves indoor and outdoor environments with exposure to varying weather, including extreme heat and cold. Duties require prolonged standing, walking, occasional running, and physical activities such as crawling, kneeling, and climbing. Candidates should be prepared for physically demanding tasks while maintaining high awareness and responsiveness.

If you were terminated for cause during any employment with Metro or resigned in lieu of termination, you may be ineligible for rehire for a minimum of 3 years.

• Current and valid certification as an Emergency Medical Technician.
• Current and valid Cardiopulmonary Resuscitation or BLS certification.
• Ability to pass the Human Performance Test (HPE) that simulates essential job tasks; offers contingent on successful completion.
• Successful completion of a background check.

• A minimum of 2 years of experience in emergency medical response; or equivalent combination of education, experience, and training that provides the knowledge, skills, and abilities required for successful performance.

Full‑salary range: step 1 ($25.43) to step 7 ($34.09) per hour. Most appointments are made at step 1. This rankable position is eligible for overtime and represented by ILWU
28.

All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity and expression, sexual orientation, disability, or any other status protected by law. Metro will provide reasonable accommodations to applicants with disabilities. Qualified veterans may be eligible for veterans' preference.

Positions may be designated “hybrid telework,” allowing work away from the office with occasional office attendance required. All employees must reside in Oregon or Washington; the department does not support remote work from other locations.

Metro conducts routine pay equity reviews in compliance with the 2017 Oregon Pay Equity Act to ensure fair compensation across gender, race, age, and other protected characteristics.