Oncology Concierge Pharmacy Technician

Oncology Concierge Technician – Onco
360 Pharmacy

Starting at $24.00/hr and up.

Sign-On Bonus: $5,000 for employees starting before July 31st, 2026.

Schedule:

Monday-Friday, shifts varying from 9:00 AM-5:30 PM or 11:30 AM-8:00 PM EST, some shifts include Saturdays.

Join a mission-driven team making a difference in the lives of cancer patients. Onco
360 Pharmacy is seeking Oncology Concierge Technicians to join our dedicated team in Woodridge, IL. This is a full-time position, with Remote Work possible.

• Medical;
  Dental;
  Vision
• 401k with a match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Quarterly Incentive Bonus
• Paid Volunteer Day
• Referral Incentive Program
• Company Paid Life Insurance and Short/Long-Term Disability

• A career with purpose:
  Help patients access life-saving medications.
• Supportive culture:
  We value teamwork, respect, integrity, and passion.
• Growth opportunities:
  We invest in your professional and personal development.

The Oncology Concierge Technician supports pharmacists and pharmacy operations by assisting with dispensing specialty medications, resolving patient and provider inquiries, and ensuring compliance with pharmacy regulations and manufacturer programs.

• Provide first-call resolution for patient and provider inquiries, triage calls to appropriate departments
• Coordinate medication deliveries and collect co-payments; handle inbound calls using first call resolution customer service practices
• Understand unique attributes and business rules specific to Manufacturer programs that participate with Concierge Services
• Perform duties as assigned by Sr Mgr, Ops Processes & Concierge Service specific to needs of manufacturer relationship, including verifying on label status, offering HUB enrollment opportunities, researching pending patients for updates
• Performs activities related to the practice of pharmacy in accordance with state and federal laws and REMS programs
• Contribute to team effort by accomplishing related tasks as needed and other duties as assigned

• High School Diploma or GED
• 1+ years of pharmacy experience
• Registration with Board of Pharmacy (as required by state law)
• Strong communication, organizational, and customer service skills
• Self-motivated, organized, detail-oriented, and adaptable to changing priorities
• Pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, Roman numerals, brand/generic names of medication, basic math and analytical skills, intermediate typing/keyboarding skills

• Certified Pharmacy Technician (PTCB)
• 3+ years pharmacy experience
  
  Specialty pharmacy experience