Pharmacy Care Technician - Work From Home; Idaho

Position Summary

CVS Health/Specialty has an exciting opportunity for you as a work‑from‑home Pharmacy Care Technician in Idaho.

In this role you will assist in accurately reading, interpreting, and entering prescriptions into the computer system, calculate doses, assign directions, and accept proper insurance payment in a timely fashion.

Pharmacy Care Technicians are responsible for routing incomplete or unclear prescriptions to the prescriber for clarification and must also be able to enter incomplete prescription information once clarification has been obtained.

Pharmacy Care Technicians assist with inbound phone calls; interact with customers and cross‑functional teams to answer questions, solve problems, provide education, and maintain our company's reputation for high‑quality service. This includes new patient enrollment, verification of insurance coverage, benefit investigations, and processing of medication orders for both new and existing patients.

This position requires a working knowledge of insurance, health care, reimbursement requirements for dispensing, processing new referrals, providing customer education, and routine assessment and problem identification with appropriate escalation to a pharmacist. The role requires independent and self‑directed performance.

The shift is 11:00 am‑7:30 pm local time, Monday through Friday.

Starting pay is $19.00 hr. Typical pay range: $17.00 – $25.65 per hour, based on experience, education, and location.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and families. Benefits include medical, dental, and vision coverage; paid time off; retirement savings options; wellness programs; and other resources, based on eligibility. Additional details are provided during the application process and on Benefits Moments.

• Must live in Idaho.
• Six months experience in a pharmacy technician role.
• Six months work experience with Windows‑based applications.
• Six months computer keyboarding skills and aptitude.
• Active Valid Pharmacy Technician Registration in the state of Idaho.
• You must have a direct/hardwired internet connection to a modem/router within 7 feet of your computer and a minimum download speed of 25 mbs and 3 mbs upload. Wi‑Fi and satellite are not permitted. A secure and private home workspace free from distractions is required.

• Prefer three months experience handling and resolving customer needs over the phone.
• Prefer healthcare work experience and familiarity with benefits, insurance, prescriptions.
• Prefer medical billing, coding, and other medical assisting roles.
• Prefer customer service experience in an office environment.

• High School Diploma or equivalent work experience.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.

This job does not have an Final date to receive applications; CVS Health accepts applications on an ongoing basis.