Supportive Case Manager

Supportive Housing Case Manager

Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Supportive Housing Case Manager will provide case management services to residents of our brand-new Supportive Housing program, Confluence Court, in Binghamton, NY. The Case Manager will provide services for up to 30 residents receiving ongoing care for Substance Use Disorder with the support of a team of their Team Leader and Peer Specialists.

The program's planned opening is August 2025, but we are looking to hire a Team Leader immediately to begin the process of promoting the program and accepting referrals. The position initially starts via remote work but will transition to an on-site role upon the opening of the program.

Pay Rate: $25.00 - $29.00 per hour

In addition to Helio Health's comprehensive benefits package, Full-Time hires for this position are eligible for a Sign-On Incentive up to $1,500!

• Maintains a case load and performs primary case work responsibilities including:
• Screening, intake, orientation
• Referrals
• Counseling
• Crisis intervention
• Patient/resident education
• Case management
• Reporting and record keeping
• Consultation with other professionals
• Coordination of care with other community providers
• Discharge planning
• Trains staff, volunteers, and students/interns
• Performs Quality Assurance activities
• Provides services according to agency policies, procedures, program guidelines, and governmental regulations.
• Monitors provision of services when assigned.
• Evaluates programs and identifies strengths/weaknesses.
• Assists in problem resolution and implementation of supervisor approved program modifications.
• Participates in program administrative and clinical committees as assigned.
• Represents agency to the community.
• Other duties as assigned by supervisor.

• High School Diploma or GED required, Associate's degree in a related human services field preferred.
• One year of experience working with behavioral health and/or substance abuse issues preferred.
• Valid NYS Driver's License required.

Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law.

Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.