Temporary Record Associate Agent

Job Location s: US-Remote

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Category:
Customer Service/Retrieval Operations

Position Type:
Full-Time

The purpose of the MIPS (Medical Image Processing) Agent is to review and associate medical records to the appropriate requests while maintaining adequate production and quality levels through tracked metrics.

This is a REMOTE Position and TEMPORARY for up to 6 months.

• Review medical records and associate individual records to the correct location for client downloading.
• Perform quality checks prior to associating each record for download, ensuring all protected health information is safeguarded in the client record.
• Responsible for identifying incoming invoices and provide to the PIQ lead.
• Process incoming authorizations for request of records in a timely manner as outlined by Cotiviti process.
• Completes all responsibilities as outlined on annual Performance Plan.
• Completes all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation.

This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change.

• High School diploma, GED, or equivalent work experience.
• Some previous healthcare experience preferred, specifically with medical records.
• Self-motivated with a high degree of ownership/accountability, with strong attention to detail (including planning, executing, and follow-up procedures).
• Effective written and verbal communication skills required.
• Demonstrable punctuality and ability to maintain a consistent schedule.

• Communicating with others to exchange information.
• Assessing the accuracy, neatness, and thoroughness of the work assigned.
• Ability to meet team minimum metrics which requires fast pacing while still maintaining quality of work (e.g. lack of errors).

• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Repeating motions that may include the wrists, hands, and/or fingers.
• Must be able to provide a dedicated, secure work area. FREE FROM DISTRACTION or competing priorities.
• Must be able to provide high-speed internet access/connectivity and office setup and maintenance.
• No adverse environmental conditions expected.

Base compensation is $17.00 per hour.

Nonexempt employees are eligible to receive overtime pay for hours worked in excess of 40 hours in a given week, or as otherwise required by applicable state law.

Date of posting: 06/23/2026