Manager of Behavioral Health

Manager Of Behavioral Health

The vision of Colorado Access is to have healthy communities transformed by the care that people want at a cost we can all afford. Our mission is to partner with communities and empower people through access to quality, affordable care.

We are a Colorado-based company, working to improve the health of our state. We care for individuals, families, and children who receive health care under Child Health Plan Plus (CHP+) and Health First Colorado (Colorado's Medicaid Program). Our focus is driving improvements in quality, member experience, outcomes, and cost. We are a mission-driven organization whose foundation is built by our vision, supported by our values and pillared by diversity, equity and inclusion.

We offer PTO, floating holidays, seven company paid holidays, work from home options (exceptions apply), an Employee Assistance Program and a 401K. We serve the underserved and most vulnerable populations in our community through access to quality and affordable health care. We support your continued development through tuition reimbursement, leadership training, promotion opportunities, performance evaluations, employee recognition, and a language pay stipend.

We are looking for a Manager of Behavioral Health who can help shape our vision and support our mission. Here is what the position will look like.

• Oversees the management of multiple department initiatives, including the operations of cross-departmental programming; providers awareness to department leaders and staff on how their work impacts other departments, programs, and the enterprise. Leads continuous improvement initiatives across multiple departments and/or cross-functional teams.
• Works closely with leaders across the organization to make tactical and operational decisions that advance company strategies and goals and collaborates to deliver on company-wide deliverables/requirements.
• Establishes and maintains collaborative working relationships with Colorado Access department leaders in all areas of the company to ensure behavioral health program effectiveness and performance.
• Provides clinical direction to Colorado Access departments responsible for providing support to the behavioral health programs. This includes care management, utilization management, compliance, quality improvement, population health, customer service, claims, business intelligence, marketing, IT, provider engagement, member engagement, community engagement, etc.
• Provides representation and subject matter expertise for behavioral health to the State of Colorado in a manner that is coordinated with the policies and strategic interests of Colorado Access and the behavioral healthcare system in Colorado.
• Oversees implementation, operations, and evaluation of behavioral health service expansion efforts and initiatives to improve performance on strategic priorities.
• Responsible for all operational activities and continued program development associated with assigned mental health and substance use disorder KPIs, BH incentive measures, and performance pool measures. This includes leading internal work groups, managing reports, preparing data for and meeting with relevant providers, as well as monitoring and reporting progress to internal departments and senior leadership.

Education:

Master's degree in behavioral health or related field preferred. Equivalent combination of experience and/or education may substitute with a preference for a Bachelor's degree with at least two years progressive relevant work experience.

Experience:

Five years' experience in behavioral health, with two years supervisory experience preferred.

Knowledge, Skills, and Abilities:
Strong working knowledge of behavioral health services and the severe and persistent mentally ill population (SPMI) required. Knowledge of Medicaid regulations, ICD/CPT/HCPC coding, and provider contracting preferred. Demonstrates support for the company's mission, vision and values. Position requires excellent written and verbal communication skills and the ability to establish good working relationships with supervisors and employees. Excellent time management skills with the ability to…