SCO Community Health Worker; Bilingual Spanish

Community Health Worker

The Community Health Worker (CHW) assists members in managing their health goals in the community. The CHW role works collaboratively with team members of Point
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Health Integrate Care Management team to increase member knowledge, motivation, and adherence to key components of their health care. The Clinical Community Health Worker will arrange, coordinate, evaluate, and advocate for safety net services that provide for basic needs such as education, housing, healthcare, health harming legal issues, transportation, and counseling assistance.

Key Responsibilities/Duties – what you will be doing (top five):

• The Community Health Worker will engage in regular telephonic and in-person member assessments pertaining to Social Determinants of Health (SDoH), visits at regularly scheduled intervals, and will conduct urgent visits to ensure that a members' Plan of Care is fully comprehensive and addresses significant medical, behavioral, and social needs.
• Provides culturally appropriate health education, information, and outreach in community settings. This includes homes, schools, clinics, shelters, local business, and community centers
• Bridges the gap between communities and health and human services by increasing members health knowledge and ability to be self-reliant
• Identifies gaps pertaining to Health-Related Social Needs (HRSN) that create barriers to member's care and influence unmet needs
• Responsible for assessing health risks and inputs to the member's care plan and partners with care teams on key care management/care coordination decisions

Qualifications – what you need to perform the job

Certification and Licensure

• Required:
  
  Credentialed by the Board of Certification of Community Health Workers (CHW certificate) or willing to obtain with assistance of leadership team within one year of employment.
• Preferred:

Education

• Required (minimum):
• Preferred:
  Bachelor's degree in an allied health discipline (e.g., Health Education, Human Services, Public Health, Community Health, Social Work, etc.)

Experience

• Required (minimum): 3 - 5 years' experience as a Community Health Worker in a similar position in a health care environment to include 1 year experience with care coordination and/or case/care management, advocacy, community health promotion, resource planning, and community-based visits.
• Preferred:

Skill Requirements

• Excellent written and verbal communication skills.
• Working knowledge of Microsoft Office applications.
• Excellent organizational skills.
• Ability to utilize an Electronic Medical Record.
• Strong understanding of the managed care environment with focus on the Medicare/Medicaid population.
• Strong understanding of federal programs namely, The Affordable Care Act, Mass Health, Social Security and Social Security Disability Insurance.
• Knowledge of welfare reform, homelessness, and community resources to address basic needs such as housing, food, transportation, clothing.
• Knowledge of barriers encountered by low-income and culturally diverse families.
• Demonstrated understanding of community services and navigating the healthcare system.
• Bilingual or multi-lingual.
• Medical terminology knowledge and proficiency a plus.

COVID Policy

Please note:

We encourage all Point
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Health colleagues to follow CDC guidance about COVID-19 vaccines, boosters, isolation, and masking. Point
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Health reserves the right to adjust its requirements in response to COVID-19 trends in the communities we serve.

Working Conditions and Additional Requirements (include special requirements, e.g., lifting, travel):

• Must be able to work under normal office conditions and work from home as required
• Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations
• May be required to work additional hours beyond standard work schedule
• Personal vehicle with current insurance
• Valid driver's license in good standing with a safe driving record
• Ability to travel frequently to member's homes, hospitals, skilled nursing facilities, PCP (Primary Care Physician) office practices and other sites where patients receive care

Salary Range

$59,769.66 -$89,654.48

Compensation & Total Rewards Overview

The annual base…