Director of Clinical Services Exempt; CS

Director Of Clinical Services
- Full Time
- Exempt (CS1)

At Episcopal Community Services (ECS), employees work with participants who may be experiencing homelessness, behavioral health conditions, substance use challenges, and other difficult life circumstances. While this work is meaningful and mission-driven, it can at times be stressful, demanding, or unpredictable. Employees are expected to exercise sound judgment, remain aware of their surroundings, follow established safety, communication, and de-escalation procedures, participate in all required trainings, and promptly report incidents, threats, injuries, or unsafe conditions, in accordance with ECS policies and procedures.

This position is a fully onsite, client-facing role that requires in-person interaction and direct service delivery to participants at ECS program locations. Due to the essential nature of the duties and the need for consistent in-person engagement with clients, remote work or work-from-home arrangements are not available for this position.

Salary:
External Candidates: $153,109 - $155,405. Internal Candidates: $157,702 - $159,999 Based on Longevity.

For over 40 years, Episcopal Community Services (ECS) has been at the leading edge of practical and innovative solutions to address the homelessness crisis in the San Francisco Bay Area. Today, ECS is one of the region's largest, most comprehensive providers of essential services to individuals and families experiencing homelessness and housing instability. Guided by the understanding that housing is the solution to ending homelessness, ECS offers a broad range of essential programs that help the most vulnerable members of the community secure housing and economic stability.

ECS seeks an experienced and mission-driven leader to serve as the Director of Clinical Services. This position will provide leadership to the Behavioral Health department. The Director of Clinical Services collaborates with all ECS Program Directors to provide clinical consultation and will act as a resource so that all ECS clients and residents have individualized clinical services. Reporting to the Senior Deputy Director of Housing Stability, the Director of Clinical Services plans, organizes, and manages ECS' therapeutic services.

This position plays a key role in determining the strategic direction of ECS' therapeutic services, including the type and quality of therapeutic services provided, service philosophy, system design, and financial planning.

The Director of Clinical Services collaborates with ECS' finance, development, and programs and administrative staff to ensure effective service delivery, sufficient funding, and sound financial management, including Medi-Cal billing. The Director of Clinical Services is directly responsible for providing guidance for proposal writing, negotiation, and reporting on public grants and contracts in collaboration with the Chief Program Officer and the Public and Private grants teams.

The Director of Clinical Services represents ECS in meetings with public agencies, community groups, and partnering organizations on matters concerning Behavioral Health and ECS partnership in a community-wide system of care.

Programmatic Responsibilities:

• Ensure the provision of professional, accessible, and culturally relevant therapeutic support, advocacy, linkages, and creation of care plans to guide participants through a process of self-directed goal setting that builds upon participants strengths and talents.
• Represent ECS to public agencies, community groups, and partnering organizations on matters concerning ECS Behavioral Health services and ECS partnership in a community-wide system of care.
• Provide training to ensure that all staff are skilled and trained in the areas of billing; medical necessity; assessments; plan development; progress notes, etc.
• Responsible for monthly audit, including PURQC reviews, to ensure that the Supportive Housing Services department meets documentation standard.
• Provide one on one and group clinical supervision to direct service staff.
• Directly supervise the Associate Director of Clinical Services, and the quality assurance/compliance specialist to ensure:
• Clinical supervision meets the Board of Behavioral Services standard.
• Policy development and updates regarding Medi-Cal certification and recertification.
• Behavioral Health staff meet productivity goals.

Administrative Responsibilities:

• Directly supervise the Associate Director of Clinical Services and support a team of clinicians, counselors, and quality assurance specialist.
• Participate in regular meetings of ECS' directors and management staff to advance organizational vision, values, innovation, collaboration, and service integration.
• Develop budgets and ensure responsible and effective financial management of the department, in collaboration with finance staff, and the Chief Program Officer.
• Collaborate with the ECS Development team for fund development from private and public sources, researching and writing…