Supervisor, Health Information Management

Health Information Management (HIM) Supervisor

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

The Opportunity:

• Bonus incentives
• Paid certifications
• Tuition reimbursement
• Comprehensive benefits
• Career advancement opportunities

Location:

On-site

Compensation: $52,100 – $78,150 annually, based on experience

Job Summary

The Health Information Management (HIM) Supervisor oversees the daily operations of assigned HIM service lines, including data capture, analysis, or transcription. This role ensures the accuracy and completion of electronic patient records, monitors productivity and quality metrics, and serves as the primary HIM representative at the client site. The Supervisor provides leadership, guidance, and support to staff while driving process improvements and maintaining compliance with regulatory requirements.

Key Responsibilities

• Oversee daily HIM department operations, ensuring effective communication and workflow management
• Coach, mentor, and support staff to drive performance and professional growth
• Monitor productivity and quality metrics; report outcomes and implement improvements
• Analyze electronic patient records for accuracy, completion, and compliance
• Serve as the primary HIM representative for the client site
• Collaborate with physicians and coding teams to ensure timely completion of documentation
• Support development and implementation of HIM policies, procedures, and workflow enhancements
• Stay current with regulatory, industry, and market changes and apply updates as needed
• Maintain strict confidentiality of patient health information

Core Competencies

• Courage:
  Addresses challenges directly and makes informed decisions in difficult situations
• Influencing:
  Effectively persuades and gains commitment to achieve desired outcomes
• Coaching & Developing Others:
  Supports employee growth and maximizes team performance
• Emotional Intelligence:
  Builds trust and adapts behavior to achieve results
• Inclusive Leadership:
  Fosters a diverse and inclusive work environment

Qualifications

Required:

• Bachelor's Degree or equivalent experience
• RHIA (Registered Health Information Administrator), RHIT (Registered Health Information Technician), or CRCR (Certified Revenue Cycle Representative)

Preferred:

• Experience with EPIC, One Content, or similar electronic medical records systems
• Training or leadership experience in HIM functions

Experience & Skills

• Strong communication, presentation, and interpersonal skills
• Working knowledge of electronic medical records and Microsoft Office applications
• Proficient keyboarding and data entry skills
• Ability to work independently and collaboratively within a team environment
• Strong organizational skills with the ability to prioritize multiple tasks

Organizational Values & Expectations

• Customer Obsession:
  Deliver exceptional experiences for patients, clients, and colleagues
• Innovation:
  Embrace new ideas and leverage technology to improve outcomes
• Excellence:
  Demonstrate high performance and deliver best-in-class results aligned with organizational standards

Join an award-winning company

Five-time winner of "Best in KLAS" ,

Black Book Research's Top Revenue Cycle Management Outsourcing Solution

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020,

Energage Top Workplaces USA

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified

• Innovation
• Work-Life Flexibility
• Leadership
• Purpose +…