LHR; Lead Hazard Reduction Outreach Intake Specialist

Lead Hazard Reduction Capacity Building Program Coordinator

The purpose of this job is to support implementation of the county's Lead Hazard Reduction Capacity Building Program through community outreach, client engagement, intake coordination, education, enrollment activities, and stakeholder collaboration. This position is responsible for increasing awareness of lead hazards and available resources, recruiting eligible households into the program, coordinating referrals and enrollment activities, supporting data collection and reporting efforts, and maintaining strong relationships with community partners and residents.

This position serves as a primary point of contact for residents and community stakeholders participating in the Lead Hazard Reduction Capacity Building Program and future Lead Hazard or Healthy Homes funding and other related programs. This position is grant-funded.

Work Schedule:

Monday through Friday 8:00am to 5:00pm. Position eligible for hybrid remote work after completion of probationary period. May be required to work on religious holidays and evenings. Regular and predictable attendance is required. Must work cooperatively with others. When requirements include vehicle operation, is responsible for the safety, readiness and operation of the vehicle and must abide by ACCGov safe driving policy.

May be required to attend evening or weekend meetings and trainings, community meetings and/or outreach events.

Bachelor's degree preferably in Social Work, Sociology, Public Health, Public Administration, Communications, Community Development, Human Services, and related field and two (2) years' experience in community outreach, case management, housing programs, public health initiatives, environmental work, grant-funded programs, customer service, or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position.

Preferred qualifications include experience working with vulnerable populations, bilingual communication skills, and familiarity with lead hazard reduction or healthy homes programs. Must possess current lead hazard-related certifications including EPA Renovation, Repair and Painting (RRP), Lead Inspector, Risk Assessor, Lead Supervisor, or related certifications, or the ability to obtain required certifications within 120 days of hire. Must possess a valid driver's license.

Develops and implements outreach strategies designed to increase awareness of lead hazards, healthy homes practices, and available program resources. Coordinates educational sessions and participates in community meetings, workshops, health fairs, neighborhood events, and outreach activities. Develops, adapts, distributes, and maintains educational and outreach materials related to lead hazard prevention and mitigation resources. Conducts pre-screening, intake interviews, and eligibility assessments for prospective program participants.

Assists residents with completing applications, gathering documentation, and understanding program requirements. Reviews applications and supporting documentation to verify household eligibility requirements in accordance with HUD regulations and program policies. Coordinates income verification, occupancy verification, demographic data collection, and documentation tracking for participating households. Maintains intake and eligibility files to ensure completeness, accuracy, and compliance with federal, state, and local program requirements.

Explains program eligibility requirements, enrollment procedures, required documentation, and participant responsibilities to applicants and residents. Tracks applicant pipeline activities including referrals, applications received, eligibility determinations, waitlists, enrollment status, and project completion benchmarks. Track referrals and collaborative activities with healthcare providers, schools, nonprofit agencies, housing organizations, and public health partners. Maintains accurate participant records, outreach data, case notes, and enrollment tracking systems.

Coordinates scheduling and communication between residents and program staff. Provides customer service and ongoing communication to program participants throughout enrollment and project completion. Supports temporary relocation coordination activities when necessary for rehabilitation or hazard reduction activities. Assists with organizing contractor training opportunities, workforce development activities, and community education initiatives. Tracks outreach performance measures and assists with preparation of reports, presentations, and grant documentation.

Maintains inventory of outreach materials, educational resources, and program supplies. Assists with quarterly reporting, data collection, and evaluation activities. Performs other duties as required. Knowledge of community outreach strategies, customer service principles, and public engagement practices. Knowledge of…