Community Based Case Manager

ESSENTIAL FUNCTIONS

Provide goal-directed, strength-based, and recovery-oriented services in community settings (home, school, etc.).

• BA/BS degree in Human Services (preferred) or equivalent combination of education and/or a minimum of 4 years of relevant work experience in a related field may be considered.
• High school Diploma required.

Prior experience working with children, adolescents, and families preferred.

• Must successfully pass the KBI, Drug screen, and all DCF Central Registry background investigations.
• Valid driver’s license, current auto insurance, a good driving record and a reliable vehicle are required.

• Strong verbal and written communication
• Time management and organizational skills
• Problem-solving and critical thinking
• Ability to work independently and as part of a team
• Cultural humility and ability to engage with diverse populations
• Flexibility, reliability, and adaptability
• Maintains professional boundaries and confidentiality
• Proficiency in Microsoft Office and Electronic Medical Record (EMR) systems

• Office and community settings, including client homes and schools
• Exposure to individuals in crisis, high-stress environments, and economically disadvantaged communities
• Occasional physical activity, including standing, walking, bending, or intervention in behavioral crises (e.g., MAB).
• Frequent travel within assigned region

N (Not Applicable):
Activity is not applicable to this position.

O (Occasionally):
Position requires this activity up to 33% of the time (0 – 2.5+ hrs/day)

F (Frequently):
Position requires this activity from 33% - 66% of the time (2.5 – 5.5+ hrs/day)

C (Constantly):
Position requires this activity more than 66% of the time (5.5+ hrs/day)

• Stand (F) 10 lbs. or less (0)
• Walk (F) 11 – 20 lbs. (0)
• Sit (F) 21 – 50 lbs. (N)
• Manually Manipulate (F) 51 – 100 lbs. (N)
• Reach Outward (F) Over 100 lbs. (N)
• Reach Above Shoulder (F)
• Climb (F) Push/Pull
• Crawl (F) 12 lbs. or less (0)
• Squat or Kneel (F) 26- 40 lbs. (0)
• Bend (F) 41 – 100 lbs. (0)

Case Managers must have sufficient ambulatory capabilities to work with children and adolescents in the community-based setting. Position may require the ability to use physical holding (MAB) with children and adolescents exhibiting out of control behaviors.

This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.

Office and Community-Based working environment; requires flexible schedule; frequent interruptions occur; expected to deal with individuals in crisis; risk of exposure to aggressive and/or acting out (verbal and physical) children and youth, and exposure to low socioeconomic homes and neighborhoods.

This position will be primarily located in community settings with limited at-home work availability for note recording.

Equal Opportunity Employer
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