Analyst, Case Management; Field - Winnnebago​/Jo Daviess County, IL

Position Summary

The Case Management Coordinator utilizes critical thinking and judgment to collaborate and inform the case management process. The Coordinator facilitates appropriate healthcare outcomes for members by providing assistance with appointment scheduling, identifying and assisting with accessing benefits, and educating members through the use of care management tools and resources.

• Must reside in Winnebago/Jo Daviess County, IL or surrounding areas.
• Ability to travel up to 50‑75% of the time within a designated geographic area for in‑person case management activities as directed by Leadership and/or as business needs arise.
• 2 years experience in behavioral health, social services, or a related field equivalent to program focus.
• Confidence working at home/independent thinker, using tools to collaborate and connect with teams virtually.
• Excellent analytical and problem‑solving skills.
• Effective communications, organizational, and interpersonal skills.
• Ability to work independently.
• Proficiency with standard corporate software applications, including MS Word, Excel, Outlook and PowerPoint, as well as some proprietary applications.
• Efficient computer skills including navigating multiple systems and keyboarding.

• Case management and discharge planning experience.
• Managed care experience.
• Education:
  
  Bachelor’s degree or non‑licensed master’s level clinician required with either degree in behavioral health or human services (psychology, social work, marriage and family therapy, counseling).

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The typical pay range for this role is: $21.10 - $44.99. This range represents the base hourly rate or base annual full‑time salary for all positions in the job grade. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is also eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. Benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.