Medical Records Assistant

Overview

By The Bay Health, a non-profit established in 1975, set the standard for hospice in the U.S. Our spectrum of home-based services includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach addresses practical, social, emotional and spiritual aspects of care to maximize quality of life for patients, caregivers and families.

This full-time position offers competitive pay, generous benefits and a supportive work environment.

Medical Records Assistant (
Patient Care Support Services Assistant
) supports the Patient Care Support Services Manager by maintaining patient records and providing administrative support in compliance with organizational policies, procedures and applicable laws and regulations.

Monday – Friday, 8:30am – 5:00pm; includes weekend and holiday rotations

On-site;
Sonoma with travel to Larkspur office as needed

By the Bay Health follows all CDPH vaccine requirements for healthcare personnel.

• Triage all incoming calls from prospective and current patients, caregivers, members of the medical community, staff, and public to identify the proper staff member for follow-up in a prompt and courteous manner.
• Perform daily chart audits by running and reviewing Epic, Excel, PCSS Admit reports for Admission to Discharge patients to ensure accuracy; coordinate with internal departments, staff, external medical community and vendors.
• Collect and distribute interoffice mail.
• Facilitate outgoing mail using the USPS system.
• Assist the PCSS Manager on special projects as requested.

• High school diploma or GED; or three months related experience and/or training; or equivalent combination of education and experience.
• Minimum of one year’s experience performing clerical/administrative tasks, preferably in a health care setting.

Pay Range: $23.00 - $28.00 hourly

By the Bay Health is proud to serve our community as an equal employment opportunity employer. We value diversity, equity and inclusion and recruit, screen, hire and retain qualified individuals without regard to age, race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, marital status, citizenship, or other protected characteristics in accordance with applicable law.