Patient Financial Services Representative

Position: Patient Financial Services Representative I
** It's more than a career, it's a calling.*
* MO-REMOTE

** Worker Type:*
* Regular

** Job Highlights:*
* ** Qualifications** :

Experience with insurance portals, Epic, proficient computer skills, and excellent customer service skills. Strong understanding of insurance processes, including Medicare and Medicaid replacement plans.

** Schedule** :
Full Time. Monday-Friday, 8am - 4:30pm (Mondays may require extended hours/ possible adjustment to Sunday - Thursday schedule)

** Location** :
Remote - reside in MO, IL, OK, or WI

At SSM Health, we believe in providing our employees with a fulfilling career. We strive to create an environment where individuals can grow both personally and professionally. Our company values diversity, innovation, and collaboration, and we are committed to making a positive impact on the communities we serve.

Joining SSM Health means becoming part of a team that is dedicated to providing exceptional patient care and making a difference in people's lives. Our employees are passionate about what they do, and their commitment to our mission is what sets us apart.

** Remote work** :
This position may be eligible for remote work in accordance with SSM policies. Note that remote work is not permissible in some states;
Human Resources should be consulted for additional information and guidance.

* Candidates must reside in MO, IL, OK, or WI

*
* Job Summary:

*
* Responsible for determining the patient financial component for patient services.  Estimates, communicates and collects the patient financial responsibility and provides patient financial counseling.

** Job Responsibilities and Requirements:*
* PRIMARY RESPONSIBILITIES

+ Assists patients in understanding their insurance benefits including their co-payment, deductible and co-insurance responsibility.

+ Educates patient regarding financial assistance programs when appropriate.

+ Obtains patient demographic information and requests financial responsibility from the patient.

+ Determines patient qualification for coverage by third-party payer and informs financial counselor, patient or family member of status.

+ Verifies all commercial insurance coverage, workers compensation insurance, TPL insurance and state and government programs.

+ Documents and resolves patient concerns or inquiries that are received via telephone, mail or walk-in within an established time frame.

+ Validates Master Patient Index according to departmental policy.

+ Interprets physician orders.

+ Performs other duties as assigned.

EDUCATION

+ High School diploma/GED or 10 years of work experience

EXPERIENCE

+ No experience required

PHYSICAL REQUIREMENTS

+ Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.

+ Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.

+ Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.

+ Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.

+ Frequent keyboard use/data entry.

+ Occasional bending, stooping, kneeling, squatting, twisting and gripping.

+ Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.

+ Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

+ None

** Department:*
* Pre-Service

*
* Work Shift:

*
* Day Shift (United States of America)

** Scheduled Weekly

Hours:

*
* 40

** Benefits:*
* SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

+  
** Paid Parental Leave**  **:
** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).

+  
** Flexible Payment Options:
** our voluntary benefit offered through Daily Pay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

+  
** Upfront Tuition Coverage** : we provide upfront tuition coverage through Flex Path Funded for eligible team members.

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_SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_   _pregnancy, veteran status_  
** _,_
** _or any other characteristic protected by applicable law.  to learn more. ( ga=..

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