Virtual Assistant

Medical Virtual Assistant (Full-Time Remote)

We are seeking a reliable and detail-oriented Medical Virtual Assistant to support our growing healthcare operations. The ideal candidate has strong administrative skills, experience in patient coordination, and a solid understanding of HIPAA compliance.

• Schedule and manage patient appointments efficiently
• Handle inbound/outbound calls for appointment setting and follow-ups
• Maintain accurate patient records and documentation
• Ensure all communications and data handling comply with HIPAA regulations
• Coordinate with healthcare providers and internal teams

• Proven experience as a Medical Virtual Assistant or similar role
• HIPAA training/certification (required)
• Strong experience in appointment setting and patient communication
• Background in administrative support (healthcare preferred)
• Physical Therapy (PT) clinical experience is a strong plus
• Excellent English communication skills (spoken and written)
• Proficient with EMR/EHR systems and scheduling tools
• Highly organised with strong attention to detail

• Experience working with US-based healthcare practices
• Familiarity with tools like Kareo, Athenahealth, or similar systems
• Ability to multitask and work independently in a remote environment