Remote Practice Manager - Patient Scheduling - Surgery - Dallas, Tx

Remote Practice Manager
- New Patient Scheduling
- Surgery
- Dallas, Tx

The US Oncology Network is looking for a Remote Practice Manager to oversee our New Patient Scheduling Surgery Team at Texas Oncology
! There will be travel, up to 50% to clinics.

As a part of The US Oncology Network at Texas Oncology
, we deliver high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 300+ sites across Texas. Our founders pioneered community-based cancer care on the belief that making the best available cancer care accessible to all communities is essential. We allow patients to fight cancer at home with the critical support of family and friends nearby.

Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.

The US Oncology Network is one of the nation's largest networks of community-based oncology physicians dedicated to advancing cancer care in America. It is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance science, technology, and quality of care.

At Texas Oncology, we recognize the long-term impact of our people and are committed to rewarding performance and potential. Select roles may be eligible to participate in our Long-Term Incentive Plan (LTIP): an incentive program designed to attract, retain, and reward top talent.

LTIP typically vests over a three-year period and is tied to both individual performance and the operational success of Texas Oncology. Awards are discretionary and based on your position, performance, and potential for future career growth. Awards are reviewed and approved during the annual compensation review. LTIP awards are subject to your continued employment through the award payment date, and are governed by the LTIP terms and conditions.

Provides operational and people leadership for New Patient Schedulers across the Surgery Specialities. This role is responsible for ensuring a high-quality, consistent new patient intake experience while driving efficiency, compliance, and performance across scheduling and pre-visit readiness. The Practice Manager partners closely with clinical leadership, physicians, triage teams, and revenue cycle leaders to support timely patient access and optimize downstream revenue integrity.

Supports and adheres to the US Oncology Compliance Program, including the Code of Ethics and Business Standards.

The essential duties and responsibilities (including but not limited to):

• Provides operational and people leadership for New Patient Schedulers across the Gulf Coast Region, including performance management, coaching, and development.
• Ensures a consistent, high quality new patient intake experience across all practices, with a strong focus on patient access, service excellence, and care coordination.
• Oversees scheduling operations and pre-visit readiness workflows to drive efficiency, accuracy, and timely patient access to care.
• Establishes and monitors performance metrics related to intake, scheduling, and access, using data to identify trends, drive continuous improvement, and support accountability.
• Ensures compliance with organizational policies, regulatory requirements, and best practices related to patient intake, scheduling, and documentation.
• Partners closely with clinical leadership, physicians, triage teams, and revenue cycle leaders to streamline workflows, reduce delays, and support optimal downstream revenue integrity.
• Collaborates cross-functionally to resolve operational issues impacting patient access, scheduling efficiency, or pre-visit readiness.
• Supports process standardization and operational scalability while balancing regional and practice-specific needs.
• Acts as a resource and escalation point for complex intake or scheduling issues, ensuring timely resolution and minimal impact to patient experience.
• Leads change initiatives and supports adoption of new tools, workflows, or process improvements related to new patient access and intake operations.

The ideal candidate will have the following background and experience:

• Bachelor's degree in Business or Healthcare field, or relevant equivalent experience.
  • Associate’s Degree + Four (4) years of related work experience.
  • Eight (8) years of related work experience.
• Minimum seven (7) years of experience in healthcare management.
• Minimum two (2) years in a supervisory capacity.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires sitting for long periods of time. Some bending and stretching are required.…