Remote, Clinical Intake Therapist; Hampshire

Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life‑saving behavioral health treatment.

We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.

Charlie Health is looking for a dynamic individual to serve as Clinical Admissions Therapist. The Clinical Admissions Therapist will be responsible for meeting with clients upon admission, building rapport, completing biopsychosocial assessments, and establishing treatment needs.

• Demonstrate personable and competent communication skills to develop rapport with clients and referral sources
• Present programming information in a thorough and supportive manner to help clients gain access to care
• Complete virtual biopsychosocial assessments for a wide range of ages, including children, teens, young adults, and adults with various mental health concerns
• Determine appropriateness and fit for virtual intensive outpatient program (IOP) level of care
• Construct provisional mental health diagnoses utilizing DSM‑V criteria
• Document client information in accordance with regulatory standards using electronic medical record
• Assign treatment team members and group schedules while informing staff of new admissions
• Interface with Admissions, Verification of Benefits, Utilization Review, and Clinical teams in facilitating intake
• Collaborate with referral sources: hospitals, treatment centers, psychiatrists, therapists, and other behavioral health providers upon admission
• Cover shift schedules: mornings and afternoons (11 am – 7 pm MT), afternoons and evenings (12 pm – 8 pm MT), weekends encouraged, alternative availability considered on an individual basis
• Work authorized in the United States and native or bilingual English proficiency
• Strong communication and interpersonal skills
• Access to reliable technology resources to deliver uninterrupted, confidential, and compliant telehealth services
• Ability to thrive in fast‑paced environment while maintaining high attention to detail and quality of care

• Experience working with a wide range of ages, including children, teens, young adults, and adults
• Experience completing behavioral health assessments and admissions
• Independent licensure in a mental health field required; an associate‑level clinician who is eager to grow and work toward full licensure will also be considered

Charlie Health offers comprehensive benefits to all full‑time, exempt employees. Please view our benefits page for details.

The expected base pay for this role will be between $55,000 and $67,500 per year at the commencement of employment. Base pay will be determined on an individualized basis and may be impacted by location and years of experience. Additional compensation may include incentive compensation, discretionary bonuses, short‑ and long‑term incentive packages, and other Charlie Health‑sponsored benefits. State background checks may be required for certain locations.

• Connection:
  Care deeply & inspire hope.
• Congruence:
  Stay curious & heed the evidence.
• Commitment:
  Act with urgency & don’t give up.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. Charlie Health is an Equal Opportunity Employer. We strive to cultivate an environment where all individuals can be their authentic selves.