State Hospital Diversion Program Terrell

Job Details

Level: Experienced / Position Type:
Full Time / Education Level: 4 Year Degree / Salary: $60,000.00 - $65,000.00 / Travel:
Up to 25%

Location:

Terrell, TX 75160

Job Title:

State Hospital Diversion Program Terrell

NTBHA is responsible for developing a collaborative system of care for children, adolescents, and adults with severe mental illness and other serious emotional disturbances, as well as those experiencing a substance use disorder. The State Hospital Diversion Program Terrell position works within the remote telehealth crisis services system, providing crisis assessments, interventions, follow-up, and relapse prevention services for individuals in the community.

• Provide initial telephonic triage and screening, in-person or face-to-face crisis assessment, and crisis intervention.
• Coordinate care with local providers, mental health response teams, co-responder teams, and chronic care outreach teams.
• Perform triage and assessment of crisis calls, including psychiatric crisis components for emergent, urgent, and routine behavioral health calls.
• Coordinate and facilitate involuntary responses with law enforcement or courts when required.
• Communicate with community members, law enforcement, crisis services, courts, hospitals, diversion programs, schools, and NTBHA staff regarding clients’ progress, barriers, and needs.
• Attend weekend/holiday hours and flexible work hours; maintain a 7-day/24-hour crisis response schedule.
• Seek clinical consultation with supervisors as needed.
• Ensure compliance with NTBHA policies, state and federal regulations, and documentation standards.
• Travel up to 100% per day within the NTBHA catchment area (Dallas, Ellis, Hunt, Kaufman, Navarro and Rockwall Counties). Utilize a fleet or personal vehicle as required.
• Maintain accurate, timely reporting metrics and records, files, and correspondence.
• Use NTBHA’s approved curriculum and assessments appropriate to client developmental and cognitive abilities.
• Assist clients in accessing appropriate mental health services and facilitate continuity of care.
• Develop rapport with clients and agencies, using Motivational Interviewing and other relevant methods.
• Understand and adhere to Texas crisis response requirements.

• Bachelor’s degree in psychology, social work, behavioral health, criminal justice, or a related field.
• Minimum of two years of community mental health experience working with individuals having severe persistent mental illness and substance use disorders, including crisis services.
• Experience in MCOT or field crisis response teams.
• Experience providing psychosocial education, skills training, or assessments to the target population.
• Experience participating in treatment teams that develop and monitor treatment plans for persons with severe persistent mental illness and substance use disorders.
• Knowledge of Texas crisis response requirements and community resources within the NTBHA service area.
• Valid driver’s license; clear background record required for healthcare organization under state and federal contracts.
• Ability to perform remote work reliably using telehealth systems.
• Proficiency with PC, Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and familiarity with company-specific programs and software.
• Bilingual ability preferred but not required.

• 457(b)
• Paid time off
• Health, Dental, and Vision insurance
• Health savings account
• Flexible spending account
• Tuition reimbursement

We are focused on trauma-informed, resilience-oriented care in all services provided.