Remote Certified Medical Assistant- Bilingual Haitian​/Creole

Remote Certified Medical Assistant - Bilingual Haitian/Creole

Remote position within the United States. Must be a Nationally Certified Medical Assistant and fluent in Haitian/Cerole and English (spoken and written). This is a 1099, independent contractor role; benefits are not provided.

Medsien is a leading provider of Chronic Care Management and Remote Patient Monitoring services to medical practices across the United States.

We are seeking a skilled and compassionate Certified Medical Assistant to join our team as a Care Partner. In this role, you will assist patients in enrolling into various healthcare programs, provide personalized care, and maintain strong relationships with patients and practices.

• Guide patients through the enrollment process for healthcare programs, ensuring accurate and complete documentation.
• Evaluate patient eligibility for specific programs based on criteria such as age, medical conditions, or other qualifying factors.
• Conduct comprehensive consultations with patients to gather information and explain program benefits and requirements.
• Accurately document patient information, enrollment details and eligibility assessments in electronic health records (EHR) or other systems.
• Monitor the progress of enrollment applications, communicate with patients and collaborate with internal and external stakeholders.
• Provide patient education on Medsien’s healthcare programs.
• Adhere to privacy regulations (HIPAA) and maintain strict confidentiality.
• Stay informed about program updates and communicate changes to patients.
• Collaborate with healthcare providers, insurance companies, social workers and other relevant parties to ensure seamless enrollment.

• Active Nationally Certified Medical Assistant (e.g., NHA, AAMA, NCCT, NAHP).
• Strong knowledge of medical terminology, procedures and diagnoses.
• Excellent verbal and written communication skills, capable of explaining complex information clearly.
• Empathy and compassion toward patients.
• Attention to detail and accuracy.
• Organizational and time‑management skills to manage multiple enrollments and meet deadlines.
• Proficiency with electronic health records (EHR) and general computer use.
• High level of professionalism, integrity and ethical conduct with sensitive patient data.
• Ability to work collaboratively in a fast‑paced environment.

Must speak and write Haitian/Creole and English fluently.

For Government reporting, we collect voluntary self‑identification information in compliance with VEVRAA regulations. All information is confidential and not used in hiring decisions.

As set forth in Medsien’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.