Clinical Services Director​/RN or LPN

Greenridge Place Memory Care is guided by a single purpose:
To engage, protect, and love people living with memory loss. We are committed to sustaining a safe, active, and loving environment; to give our families peace of mind; to be patient, seeking to understand those living with memory loss; to provide each Anthem team member the opportunity for personal and professional growth, and to be respectful, trustworthy, and good stewards in all we do.

Under limited supervision, is responsible for all aspects of resident care including initial and ongoing assessments; hiring, training, supervising, managing and coordinating resident Care Assistants.

Supervisory Responsibility:
Supervise the resident care team of the community that includes the following positions:

• Medication Services Technicians
• Care Assistants
• Assistant Clinical Services Director

Responsible for meeting budget goals, expenses and established care thresholds for the resident

• Hires and provides orientation for new Care Assistants; ensuring that staffing levels are maintained
• Evaluates medication orders and translates them for Medication Services Technicians and residents as needed
• Supervises and evaluates assistants on all shifts, providing counseling and written disciplinary and/or corrective action when needed
• Provides in-service training for resident assistants on a routine basis and one-to-one training as needed
• Assesses potential residents for appropriateness prior to move-in and provides on-going written assessments of all residents
• Develops and maintains Care/Service Plans for each resident, updating as diagnosis/condition changes
• Creates and maintains resident care communication system to ensure quality care on each shift
• Manages electronic reporting system, occurrence and situational reporting and Medication Administration Records
• Monitors centrally stored medication system
• Manages employee uniform/scrub program
• Develops resident care policies and protocols as needed
• Monitors resident rooms, dining room, living room, attendant station, bathing rooms and medication rooms ensuring they are clean and orderly
• Monitors supplies on hand, including linens and towels and orders as necessary
• Provides first aid to residents when needed
• Communicates with physicians and families on resident's change of condition or incident
• Accepts physician orders or order changes for medication or treatment, calls orders to pharmacy
• Assesses residents for needed medical intervention and arranges medical visits to doctor's offices or emergency room
• Maintains current resident emergency records with up-to-date information
• Monitors the emergency call system and ensures staff responds appropriately
• Supervises resident meals and monitors for appropriate diets
• Assists with emergencies and with safety instructions for residents such as fire drills, etc.
• Maintains current knowledge of state and local regulations, ensuring community compliance
• Answers telephones, assists visitors and gives tours to prospective residents
• Performs duties as manager on duty on a rotating basis
• Conducts work tasks safely and in compliance with the community safety program
• Provides effective and courteous service to all residents, guests and co-workers
• Performs other related essential duties as required
• Attend in-service training and workshops and meetings as required.
• Promote and protect the rights of each resident

• Provide high performance leadership and management of team to support the achievement of community and corporate performance goals. Observe and effectively manage the culture of the team
• Create an environment for team members that honors, respects and values individual opinions and suggestions; demonstrate fair treatment and ethical business practices; support development and reward achievement
• Communicate performance standards to team; observe, measure and evaluate performance to ensure standards are achieved; conduct regular performance observation, assessment and discussion with team members
• Communicate information that supports team and company performance and communicate reasons for decisions
• Ensure quality recruiting, hiring, development and retention practices that support company procedures and standards
• Administer compensation, rewards and recognition that support individual and team performance toward achieving shared goals
• Perform various related essential duties as required by the vice president or by the Anthem home office

• Participate in team activities, meetings and practices
• Actively build productive relationships with others
• Practice conversations for action to understand and meet internal and external customer conditions of satisfaction This includes but is not limited to:
• Identifying key customers and department interdependencies and setting up regular conversations that build strong partnerships and actions toward a shared outcome
• Conducting regular meetings with team members, colleagues and customers…