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Remote Behavioral Health CSR: Care Advocate & Claims

Remote / Online - Candidates ideally in
Greensboro, Guilford County, North Carolina, 27497, USA
Listing for: Istss
Full Time, Remote/Work from Home position
Listed on 2026-07-10
Job specializations:
  • Healthcare
  • Customer Service/HelpDesk
Job Description & How to Apply Below

Istss is looking for Behavioral Health Customer Service Representatives (CSR) to provide care and support to members in the United States, North Carolina. The role is full-time with a schedule of Monday to Friday from 11:45 AM to 8:15 PM EST. Responsibilities include creating connections with members, answering questions, and reviewing claim histories.

The ideal candidate has at least 1 year of experience in a healthcare call center and is proficient in Microsoft Office products. A comprehensive benefits package will be offered along with a competitive pay range of $17.00 - $31.30.

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