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Remote Behavioral Health CSR: Care Advocate & Claims

Remote / Online - Candidates ideally in
Fall River, Bristol County, Massachusetts, 02720, USA
Listing for: Capacity Path
Full Time, Remote/Work from Home position
Listed on 2026-07-10
Job specializations:
  • Healthcare
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 23419 - 43118 USD Yearly USD 23419.00 43118.00 YEAR
Job Description & How to Apply Below

Capacity Path in Massachusetts is looking for a full-time Behavioral Health Customer Service Representative to provide support and advocate care for members during their healthcare journey. The role requires guiding members through their benefits and resolving claims issues while ensuring compliance with regulations.

The ideal candidate should have 1+ years of experience in a healthcare or call center environment, strong skills in Microsoft Office, and a high school diploma or GED. This position offers a supportive benefits package and a competitive pay range of $17.00 to $31.30.

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