Medical Receptionist

About Altais

At Altais, we’re on a mission to improve the healthcare experience for everyone—starting with the people who deliver it. We believe physicians should spend more time with patients and less time on administrative tasks. Through smarter technology, purpose-built tools, and a team-based model of care, we help doctors do what they do best: care for people.

As the Front Office Receptionist, you will be responsible for providing care to patients as a member of the care delivery team. You will keep the medical practice running efficiently by performing administrative and clinical functions within patient flow aligned within established Practice Management Guidelines. As part of a cross‑functional team, you will work directly with a team of Medical Assistants and Medical Receptionists reporting directly to the Practice Operations Supervisor.

You will own responsibilities in a fast‑paced environment working within a paperless environment. Responsibilities include taking vitals, rooming patients, cleaning rooms, assisting with procedures, while focused on providing patients with excellent medical care.

• Greeting and registering patients for their appointment; providing the necessary paperwork, confirming and/or updating insurance coverage and patient demographic information
• Collecting patient balances and co‑pays, appropriately tracking and recording all payments collected and assists patients with their benefits questions
• Supporting incoming calls and other office correspondence, including scheduling and confirming appointments, triaging calls for clinical team

• High School Diploma or GED
• Experience with Electronic Medical Record systems (Athenahealth preferred)

The hourly base salary for this position is $21.00 - $22.00/hour.

• Excellent medical, vision, and dental coverage
• 401(k) savings plan with a company match
• 15 days Paid Time Off and 9 Paid Holidays

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork – Activity level:
Sedentary, frequency most of workday.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity or disability status and any other classification protected by Federal, State and local laws.

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance.