Patient Account Representative - Comp

Job Category :
Revenue Cycle Department

Requisition Number : PATIE
002299

Posted :
July 8, 2026

Full-Time

West Des Moines
Des Moines Orthopaedics - West Des Moines
6001 Westown Parkway
West Des Moines, IA 50266, USA

West Des Moines
Des Moines Orthopaedics - West Des Moines
6001 Westown Parkway
West Des Moines, IA 50266, USA

As a Patient Account Representative
, you will work office hours to file, follow up on work comp insurance claims throughout the entire filing process, and apply/adjust payments for services. Every day you will work alongside our administrative team and patient account representatives to create seamless billing experience for employers and payers. You will help answer questions related to work comp claims filed. After on-site training (up to 90 days) is complete and competency in DMOS process is established, this position works from home.

You have the ability to come into the office on short notice. This position is a full-time Monday through Friday position. At this time, we can only accommodate remote workers within the state of Iowa. To thrive in this role, you must have a working knowledge of the billing process and have some work comp claims experience to provide seamless billing experience to employers and payers, which directly impacts our patients.

• Acting as the employer's contact for insurance payments on employee injury claims.
• Review claims and make any necessary adjustments before closing the claim file.
• Answer questions regarding work comp claims filed. Be able to work remotely as a part of a small, close-knit team of professionals you can rely on who works alongside to create an experience we can be proud of.

• Calm:
  Ability to communicate calmly and provide professional support to employer, patient and payer questions on incoming claims or payments.
• Curiosity:
  You practice the art of listening, asking clarifying questions, and avoiding interrupting others.
• Independent workers:
  You know how to keep yourself focused and when to ask for help.

• Reliable schedule with no on-call hours.
• Friendly, fun and dedicated peers.
• Outstanding 401(k) with an annual company profit sharing contribution (even if you don’t participate in the match program).
• Health, dental, and vision insurance including 6 paid holidays and a generous PTO accrual program for full time staff to earn up to 22 days a year.
• We’ll celebrate 70 years of orthopedic care in 2026!

DMOS will require candidates receiving a conditional offer of employment to complete a criminal background check, federal background checks, education verification, reference checks, and an initial TB test.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.