Clinical Administrator

About the Job

We are seeking a highly organized, experienced, and driven Clinical Administrator to lead the administrative and operational groundwork for our FQHC clinic prior to opening, then transition into a permanent leadership role upon launch. The selected candidate will begin as an Independent Consultant for a 90-day pre-opening engagement, during which they will be instrumental in building operational infrastructure, establishing workflows, credentialing providers, and preparing the clinic for a successful launch.

Upon successful completion of the consulting period and clinic opening, the position converts to a full-time Clinical Administrator role, subject to mutual agreement and satisfactory performance. This is an exciting opportunity for a self-starter who thrives in a startup environment and wants to shape a clinic from the ground up.

This position is primarily on-site at the clinic location. During the consulting phase, some remote work may be accommodated for administrative tasks. The Clinical Administrator must be available during clinic hours post-opening and flexible to handle operational needs as they arise.

During the pre-opening consulting phase, the Clinical Administrator Consultant will focus on building the operational foundation for the clinic. Key consulting deliverables and responsibilities include:

• Establish clinic policies, procedures, and administrative protocols.
• Set up electronic health records (EHR) system and ensure staff readiness for go-live.
• Develop and implement compliance programs in accordance with HIPAA, OSHA, and applicable state regulations.
• Create patient intake processes, scheduling systems, and front-desk workflows.
• Draft and finalize employee handbooks, onboarding materials, and HR documentation.

• Manage credentialing and privileging of all clinical staff with payers and medical boards.
• Facilitate provider enrollment with insurance carriers (Medicare, Medicaid, commercial payers).
• Coordinate and track all licensing requirements for clinical and administrative staff.
• Negotiate and review vendor and supplier contracts.

• Partner with billing team or vendor to establish revenue cycle management processes.
• Set-up fee schedules, billing codes, and charge capture workflows.
• Establish accounts payable/receivable procedures and financial reporting templates.
• Assist in preparing the operational budget for Year 1.

• Collaborate with leadership on hiring clinical and administrative staff.
• Conduct interviews, reference checks, and onboarding of pre-opening hires.
• Design staff scheduling templates and time-tracking systems.

• Coordinate with landlord, contractors, and vendors for clinic build-out and equipment procurement.
• Ensure all equipment is installed, tested, and operational prior to opening.
• Obtain necessary business licenses, permits, and certifications.
• Conduct pre-opening inspection checklists and readiness assessments.

• Oversee all clinic operations to ensure efficient, high-quality patient care delivery.
• Monitor key performance indicators (KPIs) including patient satisfaction, wait times, and throughput.
• Continuously evaluate and improve operational processes and workflows.
• Serve as primary point of contact for staff escalations, patient complaints, and operational issues.

• Manage clinic budget, monitor financial performance, and report variances to leadership.
• Oversee billing and coding accuracy and denial management with the revenue cycle team.
• Identify cost-saving opportunities without compromising quality of care.

• Supervise administrative and non-clinical staff, support supervision of clinical staff in coordination with Medical Director.
• Conduct annual performance reviews, manage disciplinary processes, and foster a positive work culture.
• Identify training needs and implement staff development initiatives.

• Maintain clinics compliance with all federal, state, and local healthcare regulations.
• Coordinate audits, accreditation surveys, and licensing renewals.
• Stay current with changes in healthcare law and payer requirements.

• Bachelor's degree in healthcare administration, Business Administration, or a related field required.
• Master's degree (MHA, MBA, or MPH) strongly preferred.
• Minimum 3-5 years of experience in clinical or medical practice administration.
• Prior experience managing a clinic launch, expansion, or start-up strongly preferred.
• Demonstrated experience with provider credentialing and insurance enrollment.
• Hands-on experience with EHR platforms (e.g., Epic, Athenahealth, eClinicalWorks, or similar).
• Experience managing budgets, billing operations, and revenue cycle functions.

• Exceptional organizational and…