Remote Complaint Resolution Specialist
Remote / Online - Candidates ideally in
Paterson, Passaic County, New Jersey, 07544, USA
Listed on 2026-07-19
Paterson, Passaic County, New Jersey, 07544, USA
Listing for:
Horizon Blue
Remote/Work from Home
position Listed on 2026-07-19
Job specializations:
-
Healthcare
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Customer Service/HelpDesk
Job Description & How to Apply Below
Horizon Blue Cross Blue Shield of New Jersey is seeking a Complaint Research Analyst to investigate and resolve member and provider complaints. You will use the IMAC database to extract information and track cases, ensuring state timing requirements are met and data is reported monthly and quarterly.
The role requires a high school diploma and at least two years in customer service or health care. Strong communication, analytical, and computer skills are essential to deliver accurate, timely
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