Financial Access Specialist

Job Description

UW Medicine Patient Financial Access Services – Finance Access Clearance Team (FACT) has an outstanding opportunity for a Financial Access Specialist 2.

• 100% FTE (40 hours per week)
• Monday - Friday; 8:30am - 5:00pm
• Day Shift
• 100% Remote Position

• The FACT department coordinates the insurance clearance process for Inpatient planned and unplanned admits, for Outpatient Surgery, Clinic Procedures, high dollar Infusion, and/or Radiology high dollar Procedures, as well as, various functions associated with obtaining and verifying the insurance coverage and benefits for facility and professional services.
• Our team values excellent customer service, timely response, accurate authorization, and courteous processing of calls.

• Provide prompt and courteous insurance clearance service using your excellent communication skills with internal and external customers
• Areas of coverage may include: emergency services, inpatient hospitalization, transportation, rehab, therapies, nursing home placement, home health care/durable equipment, outpatient surgeries, clinical visits, and specialized procedures; also verifies L&I, crime victims and other coverages

• Participate in on-the-job training to learn to coordinate the insurance clearance process, as well as various functions associated with obtaining and verifying the insurance coverage and benefits for facility and professional services
• Review scheduled appointments through patient work queue, and obtain insurance authorizations through assigned payer administrators
• Verify/document patient eligibility and benefits; document progress in EPIC auth/cert and REG
• Refer uninsured patients for Medicaid/Charity eligibility screening; call referring providers to obtain referrals or to initiate authorization
• Prepare estimates of fees upon request from Patient Care Consultants, and review payment options with patients
• Collect payments and process using cash drawer in EPIC
• Call patients to provide overview of limited medical benefits and Out-of-Pocket cost; prepare Notice of Non-Coverage form for patient signature

• High School diploma or GED certificate
• One year of experience in a medical office setting
• An equivalent combination of education and experience may substitute for stated requirements

Pay Range Minimum: $25.10 hourly

Pay Range Maximum: $35.91 hourly

Other Compensation: -

Benefits: For information about benefits for this position, visit https://(Use the "Apply for this Job" box below)./

Shift: First Shift (United States of America)

Temporary or Regular? This is a regular position

FTE (Full-Time Equivalent): 100.00%

Union/Bargaining Unit: SEIU Local 925 Nonsupervisory

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at  or dso.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.