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Remote Care Guide: Patient Support & Care Coordination
Remote / Online - Candidates ideally in
Lowell, Middlesex County, Massachusetts, 01856, USA
Listed on 2026-07-24
Lowell, Middlesex County, Massachusetts, 01856, USA
Listing for:
Firefly Health, Inc.
Remote/Work from Home
position Listed on 2026-07-24
Job specializations:
-
Healthcare
Patient/Health Advocate
Job Description & How to Apply Below
Firefly Health, Inc. is seeking a Care Guide to support our members through integrated care in a mostly remote environment. You will manage in‑app patient chat, schedule follow‑ups, and assist clinicians with coordinating patient journeys and vital data collection.
The role emphasizes HIPAA compliance, strong communication, and the ability to navigate digital systems while delivering empathetic, patient‑centered care in a virtual-first setting.
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