Remote Mail Pharmacy Tech III: Transfers & Support

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The Mail Operations Pharmacy Technician 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills.

The Dr Call Phones Pharmacy Technician 3 works from home in a call center capacity and is responsible for the accurate and timely in‑take of prescription transfers. The Dr. Call Phones Pharmacy Technician 3 work assignments involve moderately complex issues where the analysis of situations or data requires an in‑depth evaluation of dispensing guidelines.

• Make outbound calls/take inbound calls to obtain prescription transfers from pharmacies
• Check and verify drug name, strength, dosage form, quantity, refills, and directions

• 1 year minimum of Mail Order Pharmacy or Retail Pharmacy experience
• Experience working with insurance plans and Medicare

• Competitive Pay
• Paid virtual training
• A computer and all other equipment needed for work purposes

Monday - Friday 8:00‑4:30 PM MST, 9:00‑5:30 PM MST November 2, 2026‑ March 15, 2027 (DST Observed)

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self‑provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

While this is a remote position, occasional travel to Humana’s offices for training or meetings may be required.

40 hours

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$44,900 - $60,200 per year

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole‑person well‑being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short‑term and long‑term disability, life insurance and many other opportunities.

About Center Well Pharmacy

Center Well Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over‑the‑counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.

About Center Well, a Humana company

Center Well is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high‑quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior‑focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, Center Well is focused on whole health and addressing the physical, emotional and social wellness of our patients.

Center Well is part of Humana…