Country Manager, LATAM (Remote

General Information

Country Manager, LATAM (Remote)

Location: Cary, NC, Remote

Organization: Three Wire, Inc.

Job Type: Full Time
- Regular

WCG’s clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve individuals on the front lines of science and medicine, and the organizations striving to develop new products and therapies to improve the quality of human health. It is our role to empower them to accelerate advancement, while ensuring the risks of progress never outweigh the value of human life.

At WCG, our employees are our most valuable asset, and as with all our assets, we invest in them with an eye toward future success. We provide each eligible employee with a comprehensive set of benefits designed to protect their personal and financial health to help make the most of their future.

• Comprehensive Benefits package
  - Health, Dental, Vision, Life Disability, 401k with match, and flexible spending accounts

• Employee Assistance Programs and additional work/life resources

• Referral Bonuses and Tuition Reimbursement

• Flexible PTO

• Volunteer Time Off to benefit the community

• Opportunities for career development with on-the-job training, certification assistance, and continuing education reimbursement

The expected base salary range for this position is $65,700-$102,000. This salary range may vary based on the candidate’s qualifications, experience, skills, education, and geographic location.

Please note that this a remote position available exclusively to candidates who reside in the United States. While the individual selected for this role will be based in the United States, they will support countries within Latin America.

The Country Manager is responsible for adapting, adjusting and managing the execution of services with a focus on delivery through strategic recruitment and retention. A primary goal of this role in relation to recruitment strategies is to confirm and verify each step of the recruitment and retention strategy at each pivot point, ensuring our services consistently align with the study goals.

This includes understanding each assigned site’s current and projected contribution rates, allowing sponsors to make informed decisions, thereby effectively de-risking the study and accelerating timelines. This role also includes the placement and management of qualified medical staff (Clinical Research Coordinators) in healthcare organizations (HCOs) participating in clinical trials within their respective country(ies).

• Site Engagement:

• Presents services to local Clinical Research Associates (CRAs), Sponsors and Study Sites.

• Prioritize clear communication that reinforces the value statement to sites and through services, including Clinical Research Coordinators (CRCs).

• Utilize targeted approaches per the determined recruitment and retention strategy set forth by the sponsor and fitted to each site.

• Reinforce relationship building with Study Site Investigators and Study Site Team.

• Assess site needs within objective of determined recruitment and retention strategy.

• Management of implementation of applicable contracts with HCOs.

• Communicate in alignment with the service value messaging through all communications (email and calls).

• Locates and provides training of study personnel (Clinical Research Coordinators).

• Program Support:

• Management of study personnel (Clinical Research Coordinators) and referral and community outreach programs.

• Manages Clinical Research Coordinator’s working hours and approves invoices.

• Follows up with Study Site Team regarding current initiatives and offers alternative services/solutions where applicable.

• Provides overall support to ensure program success (weekly client and site updates).

• Reports program results to Project Managers.

• Based on the volume of services within the Countries assigned to their remit, may lead contracted individuals to support the administrative work.

• Reporting:

• Timely and…