Neighborhood Connections Coordinator

Neighborhood Connections Coordinator

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Trillium believes that empowering others begins with supporting our team. We offer our employees:

• A collaborative, mission-driven work environment
• Competitive benefits and work-from-home options for most positions
• Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!

Trillium Health Resources has a career opening for a Neighborhood Connections Coordinator to join our team! The Trillium Neighborhood Connections Coordinator role has been created for defined health communities to take part in grassroots solutions for Community Development. The Trillium Neighborhood Connections Coordinator will take part in efforts to address housing related challenges, transportation, food insecurity, employment and education challenges, interpersonal safety and toxic stress, as well as community inclusion and isolation.

This position will assist members in connecting to organizations and programs in the community that assist with addressing unmet health related resource needs.

On a typical day, you might:

• Receive and distribute referrals for members related to unmet health related resource needs.
• Receive escalated SDOH referrals.
• Remain knowledgeable regarding community-based organizations and their resources. Compile and update information as needed in designated platforms.
• Represent Trillium Health Resources through involvement in regional, community programs and inter-agency conferences and meetings. May be required to make presentations to the Trillium Board or other groups.
• Cultivate and maintain effective relationships with agency personnel, county and state officials, community organizations/human service organizations and the general public.
• Work collaboratively with members, in-house care team, and providers to link them with relevant resources to address unmet health related resource needs using a person-centered approach.
• Provide dedicated support for internal Trillium teams and external providers and community-based organizations.

Trillium knows that work/life balance is essential. That's why we offer:

• Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• NC Local Government Retirement Pension (defined-benefit plan)
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies

Required:

• Must meet QP status.