Evaluation Workload Specialist - Health Program Representative

• Job : 95825
• Location
  :
  Varies
• Full/Part Time
  :
  Full-Time
• Regular/Temporary
  :
  Unlimited
• Who May Apply
  :
  This vacancy is open for bids and to all qualified job seekers simultaneously.
• Date Posted
  : 07/25/2026
• Closing Date
  : 07/31/2026
• Hiring Agency
  :
  Minnesota Department of Health (MDH)
• Work Shift/Work Hours
  :
  Day Shift / 8:00 a.m.
  
  - 4:30 p.m.
• Days of Work
  :
  Monday - Friday
• Travel Required
  :
  No
• Salary Range: $26.12 - $37.91 / hourly; $54,539 - $79,156 / annually
• Classified Status
  :
  Classified
• Bargaining Unit/Union
  : 214 - MN Association of Professional Employees (MAPE)

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the Health Regulation Division as an Evaluation Workload Specialist and play a key role in supporting the Health Regulation Division's mission to protect the health, safety, and well-being of vulnerable Minnesotans.

This position is responsible for coordinating, distributing, and monitoring workload related to state-licensed evaluations and incident investigations. You’ll help ensure work is assigned efficiently, timelines are met, and staff across multiple programs maintain a balanced and equitable workload.

In this role, you will directly support the timely completion of evaluations and investigations that help ensure licensed providers meet regulatory standards. Your work will contribute to maintaining accountability, consistency, and fairness across programs—ultimately helping protect vulnerable populations.

Primary responsibilities include:

• Coordinate workload selection, assignment, and tracking for state-licensed evaluations and investigations
• State Evaluation
• Rapid Response
• Health Occupations Program
• Mortuary Science
• Collaborate cross-functionally with Licensing and Enforcement teams to track workload and ensure timely routing and assignment
• Develop, implement, and maintain scheduling processes across programs and systems

This position is hybrid (telework based out of the new hires home office and their nearest MDH district office). The location of this position will be determined by the top candidate. MDH district office locations include St. Paul, St. Cloud, Duluth, Rochester, Bemidji, Fergus Falls and Mankato.

In accordance with HR/LR Policy #1422 Telework, this position is eligible for up to 50% telework for applicants who live in Minnesota or in a bordering state within 50 miles of the assigned work location. Candidates residing outside of Minnesota further than 50 miles of the assigned work location at the time of application must be able to relocate to Minnesota within 30 days of their start date.

The telework policy may exempt employees who live more than 50 miles from their primary work location from the 50% in-office requirement, depending on job requirements, helping the State of Minnesota access top talent across the state.

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

One (1) year of experience working with regulated health care providers or in a public health or human services program including the following:

• Working in software systems, such as Microsoft Office Suite, and database management systems
• Experience in developing and maintaining scheduling

Qualifications to be further assessed during the interview process:

• Knowledge of processes and regulations guiding Federal and State investigations and evaluations
• Ability to think critically; applying appropriate judgment when making decisions under uncertainty or ambiguity.
• Ability to prioritize work with competing priorities
• Ability to make decisions independently.
• Maintains professional behavior and communication during stressful or emotionally charged situations.

• Experience scheduling nurses, investigations or surveys in a healthcare field
• Experience with Aspen Suite, Paradise, Oracle, Perceptive Content, and Social Services Information System (SSIS)
• Experience improving processes, procedures, and documents to improve current systems

This position requires successful completion of a background and employment reference check.

MDH does not participate in the federal E-Verify program and is unable to sponsor applicants for work visas, including F-1 STEM OPT extensions, and cannot complete Form I-9 or any other documentation requiring employer participation in E-Verify. All applicants must be legally authorized to work in the United States at the time of application.

If you are an individual with a disability and need an accommodation for an interview, you may contact the Department of…